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Orion's Mountain Sports

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Orion's Mountain Sports Reviews (3)

I recently purchase a pair of Kahtoola micro spikesThese are ice cleats that are put on the bottom of a shoe or boot The rubber the on right side of one tore, rendering them useless Orion's did not have another pair in stock and refused to order another pair unless I paid the postage This seems rather unfair to me when I purchased them in good faith

Complaint: ***
I am rejecting this response because:I do not accept Orion's apology, when I contacted their representative he was condescending to the point of being rude.They say they offered a replacement but I wanted a different colorthat is not true.I purchased a pair of BLACK micro-spikes and I expected a pair of BLACK micro spikes in exchange.If I had wanted red I would have purchased red.I expect nothing short of a full refund of the purchase price of $plus tax, for a total of $
Sincerely,
*** ***

I recently purchase a pair of Kahtoola micro spikesThese are ice cleats that are put on the bottom of a shoe or boot
The rubber the on right side of one tore, rendering them useless
Orion's did not have another pair in stock and refused to order another pair unless I paid the postage
This seems rather unfair to me when I purchased them in good faith

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