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Orleans Computers

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Orleans Computers Reviews (2)

I dropped my laptop breaking the charging port inside my laptopCalled Orleans computers, they said they could fix itMay I mention that when I dropped the laptop it was on, working fine and I continued to use for several minutes on battery power with no issueI brought it in to them, again working laptop minus the broken charger port (DC JACK)A week later they call me saying the DC jack is fixed but now the laptop won't turn on, and that there may be additional charges to diagnose the problemI told them no it's on them as it was working when I brought it inThey called me a few days later saying still same issue and they didn't know whyI picked up the laptop and they still charged me $50+ for there useless service as my laptop no longer turns onPhone calls to [redacted] went unanswered and unreturnedAnother repair shop told me that the soldering job they did was so poor that they probably shorted the motherboardUnhelpful on fixing issue they caused

I dropped my laptop breaking the charging port inside my laptop. Called Orleans computers, they said they could fix it. May I mention that when I dropped the laptop it was on, working fine and I continued to use for several minutes on battery power with no issue. I brought it in to them, again working laptop minus the broken charger port (DC JACK). A week later they call me saying the DC jack is fixed but now the laptop won't turn on, and that there may be additional charges to diagnose the problem. I told them no it's on them as it was working when I brought it in. They called me a few days later saying still same issue and they didn't know why. I picked up the laptop and they still charged me $50+ for there useless service as my laptop no longer turns on. Phone calls to [redacted] went unanswered and unreturned. Another repair shop told me that the soldering job they did was so poor that they probably shorted the motherboard. Unhelpful on fixing issue they caused.

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