Orleans RV made several promises on how the ripped floor on the brand new RV we purchased from them was to be repaired ***Our RV was in their shop for six months and their idea of a "professional, seamless repair" ended up being a mutilated cut and paste job that was completely unsightly and amateurish Dan C***, on three separate occasions, offered to refund $for our troubles "as a gesture of good faith" as we were considered "valued repeat customers" but then blatantly reneged this offer Instead of having the integrity to tell us this himself, he deliberately ignored all calls and contact until enlisting his employee to tell us he never had the intention of following through with the refund We were treated with utter disgrace and disrespect during our entire experience with them and are appalled by the service we received during this six month period Buyer Beware!
Orleans RV made several promises on how the ripped floor on the brand new RV we purchased from them was to be repaired ***Our RV was in their shop for six months and their idea of a "professional, seamless repair" ended up being a mutilated cut and paste job that was completely unsightly and amateurish Dan C***, on three separate occasions, offered to refund $for our troubles "as a gesture of good faith" as we were considered "valued repeat customers" but then blatantly reneged this offer Instead of having the integrity to tell us this himself, he deliberately ignored all calls and contact until enlisting his employee to tell us he never had the intention of following through with the refund We were treated with utter disgrace and disrespect during our entire experience with them and are appalled by the service we received during this six month period Buyer Beware!