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Orthodontic Payment Services LLC

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Orthodontic Payment Services LLC Reviews (3)

I welcome Ms*** to connect me directly if she would like to discuss her concernsI have been very clear in our previous response.Sincerely,Tiffany 801-999-

I have reviewed the complaint that was filed. Just for informational purposed we have the patients name as [redacted]. [redacted] did receive treatment in our Roy location from dates of service 1-13-2015 to 12-20-2016. I have attached the debond release that we require patients to sign stating they are...

happy with the results prior to the braces being removed. This was signed by [redacted]. [redacted] was called every month at least two times since December 2016 about her account, she was also mailed several letters, she never responded. We did not hear from [redacted] until her account was sent to Outsource Collections Agency 7-25-2017. [redacted]'s account has been delinquent in our office several times starting in 3/2015 and we have worked with her many times even refinancing her account in 2-2016. I do feel if there was a problem with treatment she would have responded to one our multiple calls or letters prior to her account going to a collection agency. Sincerely,Tiffany W[redacted]

Complaint: [redacted]
I am rejecting this response because: I had to sign that form the day before they even removed my braces. SO how was I to know how my teeth would even look?? Then how was I to know that he would file my teeth to be all crooked. And told that my retainer would fix the problem because he was in such a rush to remove them for some reason. Mt payment history has nothing to do with the horrible service that was received!!! And I did make contact with the office as explained in my previous letter. And was treated very unprofessional. And I would still like to know where the remainder of the money from my sons braces are that was paid in full and only received half the service. AGAIN this company is VERY unprofessional!!!!
Sincerely,
[redacted]

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Address: 1231 W 9000 S Ste D, West Jordan, Utah, United States, 84088-5182

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