ORTHODONTIC SUPPLY & EQUIPMENT CO. INC.

The complaint #*** filed by Mr*** has absolutely no meritI have included copies of our online shopping cart checkout and the email correspondence Mr*** had with our representativeAs you can see or checkout clearly states that shipping will be calculated and added to the
invoiceIn the email we offered an easy solution to this matterMr*** simply has to refuse the shipmentIt would be sent back to our company at no expense to himWhen the shipment arrives at our facility Mr*** will be credited in fullWe feel that is a simple and amicable resolution to his complaintWe now deem this matter closed.Regards,Bruce F*