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Orthodontics By DrJennifer Eisenhuth

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Orthodontics By DrJennifer Eisenhuth Reviews (1)

Initial Business Response / [redacted] (1000, 8, 2015/11/11) */ [redacted] Hard copy and additional information attached [redacted] Below please find my response to the allegations from [redacted] per your letter of October 28, Allegation: My son sent to them for a mouthguard on 9/16/and ended up with braces on that same day Denied [redacted] was in our office for mouthguards on multiple occasions, including October, 2013, September and March Braces were placed on September 16, after a consultation with [redacted] , his mother and our treatment coordinator I told them my son has double coverage DeniedEnclosed, please find the health history completed on September 16, No insurance is indicated on the formWhen verbally asked if there was dental insurance for [redacted] , Ms [redacted] gave our insurance coordinator a copy of a Delta Dental card (enclosed) The dental office has never submitted a claim to medical insurance AcknowledgedOnce Ms [redacted] alerted our office to the fact that [redacted] has Medical Assistance as a secondary insurance for him, I evaluated his photos to see if his case would be deemed medically necessary by the stateUnfortunately, it would notThus, we have not submitted a claim to Medical Assistance Now, last Friday, they took $out of my bank account for payment AcknowledgedMs [redacted] signed a financial agreement and an ACH form allowing this debit to her bank account(enclosed) As a resolution, we have offered to remove the braces, have his Sonicare toothbrush returned and void the financial contractAs such, any funds paid to our office will be returnedAs of the date of this letter, Ms [redacted] .has not agreed to this We welcome your feedback and look forward to a speedy resolution

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