Orthotics-Geriatrics

Initial Business Response / [redacted] (1000, 5, 2015/11/18) */ [redacted] Hard Copy Attached [redacted] Hello, My name is Mark [redacted] and I am a responding to Case # [redacted] 1) I am enclosing a copy of the ad from StCloud TimesNowhere in the ad are we offering "FREE SHOES TO DIABETICS" 2) No doctor visit is necessaryA doctor signature is necessaryThe appropriate form was sent to Ms [redacted] 's primary care providerThe provider declined to sign the form, instructing us to send it to the endocrinology officeWe did so and they declined to sign the form as well 3) Due to HIPAA Privacy Act the reason the providers would not sign Ms [redacted] 's form is a private matter between the provider and Ms [redacted] and therefore nothing I can do will influence the provider's decision to sign or not to sign the authorization formYours truly, Mark [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) Wasn't referring to free hence the quotation marksReferring to "no doctor visit necessary"An office call would cost more than buying shoes myselfI included stmt from clinic proving I met the requirementsHave apptmt with dr later this month and will look into this matter further Final Business Response / [redacted] (4000, 9, 2015/11/27) */ A doctor's signature is necessaryWe do not know if [redacted] is a diabeticHer doctor would not sign the form we sentThe form confirms she is a diabeticWe have NOTHING stating [redacted] is a diabeticWe made extra effort to send the form to all the various doctors who might be familiar with ***.A doctor must sign the formHer doctor will not sign the formA doctor must sign, repeat...her doctor must sign the form...her doctor would not sign the formWe do not offer free shoes to diabetics [redacted] is out $

Initial Business Response /* (1000, 5, 2015/11/18) */
*** Hard Copy Attached ***
Hello, My name is Mark *** and I am a responding to Case # ***
1) I am enclosing a copy of the ad from StCloud TimesNowhere in the ad are we offering "FREE SHOES TO DIABETICS"
2) No doctor
visit is necessaryA doctor signature is necessaryThe appropriate form was sent to Ms***'s primary care providerThe provider declined to sign the form, instructing us to send it to the endocrinology officeWe did so and they declined to sign the form as well
3) Due to HIPAA Privacy Act the reason the providers would not sign Ms***'s form is a private matter between the provider and Ms*** and therefore nothing I can do will influence the provider's decision to sign or not to sign the authorization formYours truly, Mark ***
Initial Consumer Rebuttal /* (3000, 7, 2015/11/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Wasn't referring to free hence the quotation marksReferring to "no doctor visit necessary"An office call would cost more than buying shoes myselfI included stmt from clinic proving I met the requirementsHave apptmt with dr later this month and will look into this matter further
Final Business Response /* (4000, 9, 2015/11/27) */
A doctor's signature is necessaryWe do not know if *** is a diabeticHer doctor would not sign the form we sentThe form confirms she is a diabeticWe have NOTHING stating *** is a diabeticWe made extra effort to send the form to all the various doctors who might be familiar with ***.A doctor must sign the formHer doctor will not sign the formA doctor must sign, repeat...her doctor must sign the form...her doctor would not sign the formWe do not offer free shoes to diabetics*** is out $

Initial Business Response /* (1000, 5, 2015/11/18) */
[redacted] Hard Copy Attached [redacted]
Hello, My name is Mark [redacted] and I am a responding to Case # [redacted].
1) I am enclosing a copy of the ad from St. Cloud Times. Nowhere in the ad are we offering "FREE SHOES TO DIABETICS"
2) No doctor...

visit is necessary. A doctor signature is necessary. The appropriate form was sent to Ms. [redacted]'s primary care provider. The provider declined to sign the form, instructing us to send it to the endocrinology office. We did so and they declined to sign the form as well.
3) Due to HIPAA Privacy Act the reason the providers would not sign Ms. [redacted]'s form is a private matter between the provider and Ms. [redacted] and therefore nothing I can do will influence the provider's decision to sign or not to sign the authorization form. Yours truly, Mark [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/11/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Wasn't referring to free hence the quotation marks. Referring to "no doctor visit necessary". An office call would cost more than buying shoes myself. I included stmt from clinic proving I met the requirements. Have apptmt with dr later this month and will look into this matter further.
Final Business Response /* (4000, 9, 2015/11/27) */
A doctor's signature is necessary. We do not know if [redacted] is a diabetic. Her doctor would not sign the form we sent. The form confirms she is a diabetic. We have NOTHING stating [redacted] is a diabetic. We made extra effort to send the form to all the various doctors who might be familiar with [redacted].A doctor must sign the form. Her doctor will not sign the form. A doctor must sign, repeat...her doctor must sign the form...her doctor would not sign the form. We do not offer free shoes to diabetics. [redacted] is out $0.