Osborn's Furniture & Appliances

HelloI am at a loss to understand why the customer felt she had to contact youAs you are aware we preform tens of thousands of jobs a year without any complaints, as a matter of fact we receive accolades from the majority of our clientele Unfortunately I do not remember any conversation
with Ms***Her issue as described is a simple warrantied service that is just scheduled, plain and simpleI do coordinate all service requests and generally talk to all of the customers personally to schedule, but in this case I can have someone else call her if she wishes not to talk to me This is the first I’ve heard of this, and I did not see any of your other attempts to contact us on this matter, but I wish to have it resolved immediatelyPlease let me know how you wish to have us proceed Thank you-***