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Osceola Regional Medical Center

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Reviews Osceola Regional Medical Center

Osceola Regional Medical Center Reviews (6)

Horrible customer serviceMy husband was treated there for a heart condition we went there trying to visit him and the front desk lady seating at floor at the cardiac unit was the most rude and heartless person I ever meat giving my litle child who was worry about his daddy a really bad look and she did not help us to locate himIt was so sad and depressing please go to a different hospital

not enough nurses and they don't read chants, seem to not know what is going onalmost cost my sister her life

I overpaid for a surgery by more than $1,and have been trying for three weeks to have the hospital put the money back on my credit card The billing department was happy to take the payment (it was required before surgery) in less than five minutes, and assured me that any overpayment would go back on my credit card in about to days (at the most) after receiving the insurance company check In the whole process of trying to get my overpayment put back on my card, Osceola RMC even went as far as having me contact my insurance company to find the check number and date it was mailed My insurance company had to call them, give the check number and date mailed (Sept22)Very odd Osceola RMC processed and deposited the check by Oct1st As of today they have not refunded me the overpayment, and after several more calls, a supervisor assured me that it is being "expedited" This will take about hours hours; I paid in less than five minutes What are they doing with my money, and I wonder how many other customers are having this same problem If you need surgery, ask your doctor if he or she can perform it any place other than one of Osceola Regional Center's locations

Horrible customer service. My husband was treated there for a heart condition we went there trying to visit him and the front desk lady seating at floor 4 at the cardiac unit was the most rude and heartless person I ever meat giving my litle child who was worry about his daddy a really bad look and she did not help us to locate him. It was so sad and depressing please go to a different hospital.

not enough nurses and they don't read chants, seem to not know what is going on. almost cost my sister her life.

I overpaid for a surgery by more than $1,400 and have been trying for three weeks to have the hospital put the money back on my credit card. The billing department was happy to take the payment (it was required before surgery) in less than five minutes, and assured me that any overpayment would go back on my credit card in about 7 to 10 days (14 at the most) after receiving the insurance company check.

In the whole process of trying to get my overpayment put back on my card, Osceola RMC even went as far as having me contact my insurance company to find the check number and date it was mailed. My insurance company had to call them, give the check number and date mailed (Sept. 22). Very odd.

Osceola RMC processed and deposited the check by Oct. 1st. As of today they have not refunded me the overpayment, and after several more calls, a supervisor assured me that it is being "expedited" This will take about 48 hours. 48 hours; I paid in less than five minutes. What are they doing with my money, and I wonder how many other customers are having this same problem.

If you need surgery, ask your doctor if he or she can perform it any place other than one of Osceola Regional Center's locations.

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Address: 700 West Oak Street, Kissimmee, Florida, United States, 34741

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