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OSG L.L.C.

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OSG L.L.C. Reviews (1)

I signed up with the AstraStore to start my own on-line business. They essentially are a marketing arm of EBay. Folks like myself who are looking for additional income can use their technology to build websites that will attract consumers and sell products on EBay. I paid them the original application fee on Sept 26 for $699. They said that they would help me with designing my website and offer some marketing advice that would drive people to my website.
I had several discussions with them during the 1st 90 days. I did what I was suppose to and they did too. As I approached the 90 day cut off refund period the activity to my website was not what I expected, so I requested a refund. I was working with [redacted] Jacobs at the time and he convinced me to stay on during the Christmas holiday. He also promised me 2000 hits to my website (which he now is denying) and indicated that this should generate the interest I would need to begin collecting commissions.
After the holidays I did not get the 2000 hits that were expected, and did not generate $1 of commission, so I tried to contact [redacted] to again request my refund. I left him many messages during January and February and he never returned my calls (he is also denying that they received any calls from me). I was on extended vacation in March and was not able to call him during this period.
I finally reached him on April 11 (it might have been the 12th) and told him that I was not happy with the business and requested my refund. He said that this would not happen because I was pass the 90 day refund period. I reminded him that I stayed on because he promised me 2000 hits which he then denied. After arguing with him for some period of time I asked to speak to his supervisor and he refused to give me his name. We ended the discussion.
I cannot find any contact information on the company except that they are located in Nevada. I have contacted EBay and they would not give me any contact information on the AstraStore.
Unfortunately I did not keep good records on my contacts or attempted contacts with the AstraStore because I did not think it would come down to this. To summarize:
* All I want is my refund of $699.
* I stayed on with them after the 90 day period because of the 2000 website hit guarantee; they were not able to deliver so I feel like I was duped into staying beyond the 90 period so that they would not have to refund my money.
* There is no contact information on the Astrastore that I have found to make my request directly to them so I need your help.

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Description: Online Retailer

Address: North Las Vegas, Nevada, United States, 89032-4314

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