To Whom It May Concern Haynes Well & Pump Service did service on a rental property at [redacted] at the request of [redacted] made on * - - .Dallas Haynes owner of Haynes Well went there on 8-16-all work was done at Mr [redacted] satisfactory and water was back on .This was a insurance clam and was marked so on his invoice Electrical Storm .He later did contact Dallas and was told if he sent in his payment on time he would get a 5% discount We are not wholesalers and yes we do charge retail .This matter has been sent to our attorney for nonpaymentOn Oct our attorney sent him a letter for collection and he had days to respond and has not done so .Our office also placed a Lien on said propertyNow still without payment we are forced to take a Warrant in Debt in the [redacted] County General District Court for nonpayment .When he calls our company for service that is a verbal agreement that when we complete the work the home owner is obligated to pay the bill .Thank You Tina C Haynes Co-Owner Haynes Well & Pump Service
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The prices I was referring to when I submitted my material was retail with no mark up I have contacted the Contractors Board I do not even think that there is even a business license for Haynes Well and Pump Service - at least you cannot find on in the Contractor's License Board I think the Haynes like to make up their rules as they go along If they will provide me with their supplier's prices, I will gladly pay that with 15% markup as the normal If they are going to call these outrage amounts of mark up, they need to inform the customer prior to doing the work So I guess we will see what the Contractors Board has to say about their actions There are regulations and guidelines to follow [redacted]
To Whom It May Concern Haynes Well & Pump Service did service on a rental property at [redacted] at the request of [redacted] made on * - - .Dallas Haynes owner of Haynes Well went there on 8-16-all work was done at Mr [redacted] satisfactory and water was back on .This was a insurance clam and was marked so on his invoice Electrical Storm .He later did contact Dallas and was told if he sent in his payment on time he would get a 5% discount We are not wholesalers and yes we do charge retail .This matter has been sent to our attorney for nonpaymentOn Oct our attorney sent him a letter for collection and he had days to respond and has not done so .Our office also placed a Lien on said propertyNow still without payment we are forced to take a Warrant in Debt in the [redacted] County General District Court for nonpayment .When he calls our company for service that is a verbal agreement that when we complete the work the home owner is obligated to pay the bill .Thank You Tina C Haynes Co-Owner Haynes Well & Pump Service
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The prices I was referring to when I submitted my material was retail with no mark up I have contacted the Contractors Board I do not even think that there is even a business license for Haynes Well and Pump Service - at least you cannot find on in the Contractor's License Board I think the Haynes like to make up their rules as they go along If they will provide me with their supplier's prices, I will gladly pay that with 15% markup as the normal If they are going to call these outrage amounts of mark up, they need to inform the customer prior to doing the work So I guess we will see what the Contractors Board has to say about their actions There are regulations and guidelines to follow [redacted]