Osincup Construction, Inc.

MsRobinson, We apologize for any inconvenience this has caused youOur policy is for all the down payment to be collected at the time of the vehicle being deliveredThe finance manager and your sales representative went out of their way to help you by giving you extra time to pay the
whole amountThey broke the company’s policy, and this is unacceptable on their partThis is the reason why a copy of the contract, which is only one page, was not given to you at the time of deliveryOur general manager has reviewed this situation and he’s willing to unwind your contract and refund your moneyYou have until Monday 11/21/at 12:P.M(noon) to return our vehicleIf the vehicle is not delivered by said time, we will understand you want to keep it and that you will make your payments as scheduledWe are sorry about the misunderstanding and we hope this will resolve the problemAs far as the sales manager and sales representative, they will get reprimanded and might cost them their job

hello AS we have said before this is your car ,you already purchased it car is ready ,as far as us offering to trade that car it was a courtesy .but you made your choose and bought another car from another dealer.car is at our lot ,it is not our car it has been paid by the finance company.and the car is registered under your name thanks

HELLO After reviewing this file ,found out that key was cut .thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Well it doesn't  matter  do you  want  you want  I don't  care yes I purchase  a  vehicle  from  allen Samuel  dodge  and got a good  deal  with  contact  the finance  place  is going  to  pick  up  that junk car  i already  told  them  where is it at the piece  of  junk didn't  work  only  for  2 weeks I explain  everything  to them well I don't  have to  explain  to you  or anyone  else  yes like you  said  it was a done deal  but  there is a thing  called  karma  and  that's all I have  to  say  don't  need  a  response  from  the  company  I believe  in karma and  done deal

hello This month  was the first time management hears about this issue ,customer service is very important to us ,when  a customer comes to purchase a vehicle from our place ,the finally transaction  is the one that takes place with the finance manager ,where customers are...

informed about everything ,and also are asked to sign all documents pertaining to this transaction ,where it show the name of the purchaser .The name or names on the contract are the buyers of this vehicle ,therefore if your name is not on the contract which what our record show that you are the only buyer for this vehicle.thank you

Ms. [redacted] brought the vehicle back and we offered to take it to a Chrysler Dealership since the vehicle is still under factory warranty. Ms. [redacted] will not listen. This is a used vehicle, and we cannot control what happens with them. We tried several times to get the vehicle to the dealer but...

Ms. [redacted] will not let us. This transaction is complete and the vehicle doesn’t belong to us anymore. We cannot take it back as it is a done deal.