Osneaker.com

Review: I have pre-ordered a pair of sneakers on the January [redacted] on osneaker.com, and the order is supposed to be shipped around the March[redacted], but until now, I did not receive my order. I have sent them an email and ask them to check with the order, but they just gave me a reply asking what my full name is. I replied them right after the e-mail, and after that, there is no response from them. I would like to get a full refund.Desired Settlement: Refund-Credit Card Credit

Consumer

Response:

At this time, I have not been contacted by Osneaker.com regarding complaint ID [redacted].

Sincerely,

Review: I recently purchased two pair of shoes from Osneaker.com, a pair of Jordan XIV and a pair of Jordan XII. The Jordan XII I received were used and in a nike box. As soon as I opened the box and seen the shoes I took a picture and put them to the side and tried contact Osneaker. The contact link for Osneaker does not have a phone number but allows for sending an email that states they reply to all emails with 24-48 hours. I sent the first email and got no response, after a week I sent another email and now its been about 7 days since I sent the last email and I still have no response.Desired Settlement: I would like Osneaker to either replace or refund my money for the used sneakers I received.