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Review: I received an email today at 810am advertising $50 off of a $100 purchase. There were no exceptions or restrictions for using this other than to follow the link in the email. I purchased 2 t shirts and a pair of sandals. The total was $113. The instructor a were that upon checkout the $50 discount would be applied. This did not happen. I called them direct and was transferred to [redacted] and forwarded him a copy of the email. He had not seen the promotion before. He said it was good only for items carries in their warehouse. He told Me that the discount applied only to merchandise located in their warehouse. This wasNot specified in the email. I asked toSpeak to a supervisor and he toldMe that was him. I asked to speak to his boss and was put on holdFor 20 minutes after which I hung up. This is clearly false advertising. I can forward a copy of the email if you like. Please help me in any way that you can.Desired Settlement: I would like to purchase the threw items in my shopping kart with the advertised $50 off of a $100 purchase. I am about to enter the hospital for an extensive surgery and will be hospitalized for up to 4 weeks. I would like to get it before I go. Additionally I feel that at a minimum I should receive free priority shipping for the time and energy that I have put into this situation in order to redo this matter.

Business

Response:

Dear mediator,

OSP Group (d/b/a KingSize) received Revdex.com inquiry # [redacted]

from [redacted] from your office.

We are writing in response to this inquiry.

KingSize is committed to providing a positive customer experience and we

are confident that we can resolve this matter to the customer’s satisfaction.

[redacted] was contacted over the phone and offered an apology for the inconvenience.

An order was placed honoring the $50 off $100 purchase. [redacted] also received free shipping

and handling plus free overnight service. He will be receiving his merchandise no later than Friday, 5/**.

We trust that this matter is now resolved.

Kind regards,

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Address: 231 Soo Avenue West, Minnetonka, Minnesota, United States, 55345-1964

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Web:

www.avenue.com

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Shady, yet now dead: once upon a time this website was reported to be associated with OSP Group, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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