Sign in

Osteo Relief Institute Inc

Sharing is caring! Have something to share about Osteo Relief Institute Inc? Use RevDex to write a review
Reviews Osteo Relief Institute Inc

Osteo Relief Institute Inc Reviews (1)

PLEASE READ) When I received a brochure to this place in the mail I knew was a perfect candidate for treatment of arthritis in my knee. However, I did not know I was signing up for some of the worst customer service and professionalism I have ever come across.

After completing my initial evaluation, I was informed that I would not have coverage with my primary insurance. Therefore, I was told to call back and decide whether or not to pay with cash or go a different route.I called back the very next Monday and continued to call until Wednesday(literally no answer from 2 calls a day). Wednesday I call and decided to leave a message stating my name and that "I am ready to pay and start treatment" to see if that would finally get me noticed.

No lie, within two minutes I received a call from a receptionist ready to take my information. I gave her the alternate insurance information I was going to use in which I would have guaranteed coverage. She wrote it down and said I would be able to start getting the shots next week and they would call me.

TWO weeks went by and I got a hold of the receptionist at the end of the second week and she said the info was sent to the department and they are working on it. TWO more weeks went by I call back (after numerous attempts) and the receptionist remembers me and says she doesn't know why it's taking so long but she will send it again. Granted, I'm in a good amount of pain during this whole time. The following week I call back and ask to speak with "[redacted]" the doctor assistant who helped me the first day and the receptionist puts a lady on the phone that tells me word for word "we don't do insurance referrals here". This doesn't really make since because if I came in with that insurance info in the first place then there wouldn't be a problem. So whether it be laziness, outright rudeness, or some other motive, these people clearly did not do there job the way it was supposed to be done, Or give the proper decency and respect EVERY customer deserves.

+1
Check fields!

Write a review of Osteo Relief Institute Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Osteo Relief Institute Inc Rating

Overall satisfaction rating

Description: Physicians & Surgeons - Osteopathic-D.O.

Address: 1764 San Diego Ave #100, San Diego, California, United States, 92110

Phone:

Show more...

Web:

www.sandiegoosteorelief.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Osteo Relief Institute Inc, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Osteo Relief Institute Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated