Oswego County Opportunities Inc.

To Whom It May Concern:  Regarding the complaint filed by [redacted], the family should have received their deposit at this time.  The deposit was handled according to our financial policies. For your information there was a third party involved that was responsible for partial...

payment of the child care bill for the enrolled children. We were unable to return any deposits until payment was received from this third party and the payment and bills were reconciled. In addition we needed to ensure the family had paid any outstanding balances after the children stopped receiving services so we could send the correct refund information to our accounting offices. All of this information was shared with the family at the center level by staff who work with the billing process.  Sincerely,  Beth K[redacted]   Director, Education Services   Oswego County Opportunities, Inc