OTCRetail

Revdex.com:
At this time, I have not been contacted by OTCRetail regarding complaint ID ***
Sincerely,
***

Revdex.com:
At this time, I have not been contacted by OTCRetail regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I ordered a specific product (which I have found to be discontinued on most sites) and I was charged for that item but mail a different item. I've emailed OTCRetail number times and have gotten no response. I want a complete refund (including shipping), I didn't receive what I ordered.

Here is a copy of the original email message I sent them. They haven't responded. I have since sent another message and tried calling them with no answer.

Good Morning,

I recently placed and received order [redacted], the product I received isn't what I ordered. I very specifically ordered, PLAYTEX GENT GLD 360 UNSC M/P. I didn't receive this, I received the Regular and Super sizes/styles. I want to return the entire order. Please let me know how to return this for a complete refund (including shipping).

[redacted]Desired Settlement: I am more than happy to return what they sent me, it's not what I ordered. I want a complete refund (including shipping), I didn't receive what I ordered.

Consumer

Response:

At this time, I have not been contacted by OTCRetail regarding complaint ID [redacted].

Sincerely,

Review: I ordered a product from this website and the order was canceled but my card was still chargered. Everytime I try to contact the company by phone or email I never get a responce.Desired Settlement: I would like my money

Consumer

Response:

At this time, I have not been contacted by OTCRetail regarding complaint ID [redacted].

Sincerely,