Sign in

Otis A. Jones Surveying Company

Sharing is caring! Have something to share about Otis A. Jones Surveying Company? Use RevDex to write a review
Reviews Otis A. Jones Surveying Company

Otis A. Jones Surveying Company Reviews (8)

I purchased this system and was charged the wrong price initiallyI contacted the company and asked them to cancel the sale but they agreed to adjust the price for the amount the salesman originally told meThat should have been a red flagShortly after it was installed started to malfunctionIt would not run for a full cycle but made a loud noise and continued to cut off and then I had to reset it and it would cut on until that no longer worked A technician came and said I needed to move it to another circuit because the light switch was causing it to malfunctionThere was no light switch that it was attached to and I told him that I didn't think that was the problemA licensed electrician agreedHe then said he would have his service guy come to install an outlet for it to plug into separatelyIt never happenedThey never called or came back or followed upI have been paying for a system that hasn't worked in almost yearsI spoke with a rep Kara that stated that they c

I have always been treated well by this company - the service personnel they send to me are always knowledgeable, friendly, and polite They answer any questions I have and take all the time I need with them The latest experience was a pleasant encounter and the gentleman who performed the service was knowledgeable and eager to teach me what I needed to be aware of with my system He was on time as well

The installer of th Rain Soft treatment system was very polite, knowledgeable, efficient, and cleaned up after himself

NICK WAS PROMPT, COURTEOUS, EXPLANATORY, NEAT, EFFICIENT AND FRIENDLY HELPED ME UNDERSTAND MY SYSTEM BETTER

A trained HVAC technician determined that our furnace failure was directly linked to incorrectly installed RainSoft water softening drain lines which were not functioning within the proper legal and safety codes It was determined that this negligent installation not only caused the furnace blower fan to fail, but also posed a serious risk to the furnace safetyThe RainSoft drain lines were tapped into the A/C condenser drain pan drain line through a hole drilled into a degree elbowThis furnace/ condenser drain line was not intended for this additional flow obstruction and consequently, the drain pan which sits in the upper portion of the furnace backed up and water from the condenser pan began to drip down onto the exposed blower fan, driving failure of the fan and a serious developing safety risk to the home A technician from Pure H2O (RainSoft) repaired the faulty installation by routing two new drain lines for the water softening system, separate from the furnace dra

The gentleman who demonstrated the system was very personable and professionalHe really knew his product and gave an excellent presentationThe individual that installed the system was prompt, professional and courteousAgain, he came equipped and prepared, and was extremely knowledgeable of the system as wellHe gave a down to earth explanation on how to operate the system and allowed us to demonstrate our understanding of the operations as he observed The systems operate very well and we are very pleased with themWe rate them stars all the way aroundWe highly recommend their systems and these individuals

We just had TJ here for a check up on our water softenerHe was on time; polite and informativeChecked to hardness of our water and adjusted the softener accordingly Also found a minor issue with our condensation tube and pointed it out so se could get the people in to repair it Thanks you TJ

I was told by there sales representative prior to signing our contract that we would receive our first move of the equipment with no chargeI was hesitant about purchasing at the time because we knew we were planning to moveNow that we are selling our house and actually moving the company has no recollection of that being a practice and refuses to contact there sales representative to verify if that is what he told usI would not have paid $6,to knowingly pay an additional $to uninstall and reinstall the equipment againThe sales representative refuse to tell me anything another then we only honor what’s in our contractCompounded by the fact I was told I could salt blocks as opposed to pellets which was my understanding makes a tremendous difference in costRain soft HQ MANUFACTURED A GREAT PRODUCT but the service after seemingly does not carry the same quality and care for there customers

Check fields!

Write a review of Otis A. Jones Surveying Company

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Otis A. Jones Surveying Company Rating

Overall satisfaction rating

Add contact information for Otis A. Jones Surveying Company

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated