Company's response below:From: *** * ***>Date: Fri, Aug 7, at 12:PMSubject: ID # ***To: ***In response to your letter from *** ***, We did tell him we would replace the clips on the lower bumper*** is making a claim that our
company towing his vehicle is the cause of his bent in tiresWe suggest that he takes the car to a tire shop of his choice and have them check the front end. Thank You, *** *** ***
Complaint: ***
I am rejecting this response because: it is obvious that they damaged the front end of my vehicle by agreeing to repair it,now that damge has also contributed to the front end of my vehicle being out of alignment.My question is,are they paying the shop cost and repair when I take it to the shop?
Regards,
*** ***
Company's response below:From: *** * ***>Date: Fri, Aug 7, at 12:PMSubject: ID # ***To: ***In response to your letter from *** ***, We did tell him we would replace the clips on the lower bumper*** is making a claim that our
company towing his vehicle is the cause of his bent in tiresWe suggest that he takes the car to a tire shop of his choice and have them check the front end. Thank You, *** *** ***
Complaint: ***
I am rejecting this response because: it is obvious that they damaged the front end of my vehicle by agreeing to repair it,now that damge has also contributed to the front end of my vehicle being out of alignment.My question is,are they paying the shop cost and repair when I take it to the shop?
Regards,
*** ***