Our Daily Bread Designs LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and will accept this resolution because I know it's the best I will get from them.I have learned in life that there are certain people who always need to be rightRegardless of the facts, this person has predetermined that they are right and will always come back to that bottom lineIf the conversation gets too long or heated they will simply stonewall the other person unless and until provoked, when they will start a new round of you-said-i-said-but-anyway-im-righti have learned that it's simply not worth it to try to come to any peaceful resolution with this kind of personas I said on scs, I dont expect my money back, nor do I wish to continue arguing with youi wish you luck with your business although I will never, ever again make the mistake of trying to be your customer

Received at Revdex.com via email:Hello Dave,Here is my response to the claim:Our Daily Bread Designs has been in business for almost years and we have never had anybody file a report on us the Revdex.comWe are a reputable, Christian company that runs on fair and honest business practices.We
have our Return Policy clearly stated on our websiteOpened items that are not defective may be returned for a store code to be used on a future purchaseOnly if the items are defective and the customer wants a refund do we then issue a refund which is fairly standard practiceWe notified this customer of our policy before she returned the dies to usThrough several emails we tried to gather information as to what machine she was using, etc, to help her with the diesShe told us that she was cutting out origami paper and we offered numerous tips to help herHer photos are quite blurry but I believe she was trying to die from some type of glossy chipboard, which would be more difficult to cut with and would require additional shimmingWhen the dies were returned to us we did test them on and pound cardstock and they did cut out perfectly fineI sent her a store code and she was not happy with it, staying that she was Jewish and that our products all of a sudden made her uncomfortableWe sell almost products on the website, including almost diesWe also own other companies, Artistic Outpost and North Coast Creations, that have "non-Christian" stamps, dies and papersThe store code can be used on all these products in the storeI am adhering to our posted Refund Policy and I am sorry the customer is not happyThank you, Kelley H*** Owner of Our Daily Bread Designs, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and will accept this resolution because I know it's the best I will get from them.I have learned in life that there are certain people who always need to be right. Regardless of the facts, this person has predetermined that they are right and will always come back to that bottom line. If the conversation gets too long or heated they will simply stonewall the other person unless and until provoked, when they will start a new round of you-said-i-said-but-anyway-im-right. I have learned that it's simply not worth it to try to come to any peaceful resolution with this kind of person. as I said on scs, I dont expect my money back, nor do I wish to continue arguing with you. I wish you luck with your business although I will never, ever again make the mistake of trying to be your customer