Our House

The complaint was done by an employee that was recently terminated. While we are in the process of cleaning up his mess we are always making customers aware if a product is not available. This is pretty standard in the industry. Also, this person(verified by staff and video) was not in the...

restaurant at the time specified nor does he know what products we have or their cost. Most substitutions could be of equal or comparable value. There was nothing misleading. Why [redacted] is concerned sounds to be more of a disgruntled past employee. I will take this matter of record as an official "slander" of our establishment since he seems to have taken it upon himself now to see if things are being done correctly.All of our beef and produce currently is extremely expensive at this current time. And please I don't need to go back and forth on this as I am to busy WORKING!!Have a good day,[redacted]

Review: They are promoting [redacted] beef on there menu and are using a lower grade ground beef. They also say they are using [redacted] figs, but when I asked they said they were mission fig. So they are using cheaper products and promoting them as a more expensive produce.Desired Settlement: I just want them to use what they say they are offering or change it to say the kind of food they are actually offering.

Business

Response:

The complaint was done by an employee that was recently terminated. While we are in the process of cleaning up his mess we are always making customers aware if a product is not available. This is pretty standard in the industry. Also, this person(verified by staff and video) was not in the restaurant at the time specified nor does he know what products we have or their cost. Most substitutions could be of equal or comparable value. There was nothing misleading. Why [redacted] is concerned sounds to be more of a disgruntled past employee. I will take this matter of record as an official "slander" of our establishment since he seems to have taken it upon himself now to see if things are being done correctly.All of our beef and produce currently is extremely expensive at this current time. And please I don't need to go back and forth on this as I am to busy WORKING!!Have a good day,[redacted]