Outdoor Custom Covers

We hired Outdoor Custom Covers to create covers for our outdoor kitchen area We paid for the product in full in the amount of $1,on 10/**/ They have sent us a product that does not fit our outdoor kitchen area, and have failed to fix the problems with the covers after attempts Maggy and her team at *** have left us with a product that does not work (it does not fit properly), will not refund the money we paid to them, and are not returning emails or phone calls