Outdoor Kitchen Cabinets & More, Inc.

I am rejecting this response because: They called late last night and resolved the issue

Mr***, I am sorry you feel you were misled by our websiteOur website clearly states multiple times we are not a government websiteWe also have the customer click a Terms and Conditions box acknowledging we are not a government site before they can continue to order. I will be happy to
refund the $you are requesting back to your PayPal accountIt will be refunded today, February 1, 2016. Regards,*** ***Web Instructor, LLC

This person is not a customer of Web Instructor. He is a customer of Safety-USA which is a defensive driving company. I have forwarded his information to Safety-USA and they will resolve the issue today (5/17/2018).

Mr. [redacted], I apologize for the inconvenience. We sent 4 different emails and left 2 phone messages for you since your order. We needed additional information to process your order. Because we never heard back from you, the order was not processed. Our policy is to wait 30 days for a response before...

issuing a refund on all orders that have not been processed in our database.  I have refunded your account the full $32.29 for the order.

Ms. [redacted], I looked up your order and our database shows your driver record was emailed to [redacted] on 5/19 at 1:34 pm. I can re-send the email to that address or a different email address if you prefer. I can also send you a receipt email showing the record was sent...

on 5/19 at 1:34 pm if you like.Regards,[redacted]

The State of Texas requires a notarized document allowing the release of the birth certificate. I am more than happy to refund your order if you do not want to complete the process.