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Outdoor Mobile Grills

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Outdoor Mobile Grills Reviews (4)

This customer bought his trailer from us in August He WAS NOT instructed to receive the trailer with damages, in fact, I wasn't even aware of the damages until he had already signed for the trailerAny customer has the right to refuse shipping, in that instance the trailer would be shipped back to us for repairs to be made and then shipped back to the customerMr[redacted] said that there were $worth of damages, however, there was nothing to confirm that amount in damagesI asked Mr [redacted] for receipts for the repairs that he claimed to have made and did not hear from him again until March At that point, he still claimed we owed him $in damages to this trailer that he purchasedAt that time I again asked him for receipts so that I could turn them over to [redacted] (the company that was used to ship who caused the damages)At that time Mr [redacted] finally provided me with one invoice in the amount of $However, the invoice still shows a balance and has paid in cash hand written on the front of itThe invoice that was sent was 1) inflated for that amount of work that was said was done and 2) the invoice does not seem to have ever been completedI have been going back and forth with him sinceThere is no way that there is $worth of damages to the trailerNo other company would even be able to estimate that amount because we are the only manufacturer of this product Thank you, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]

This customer bought his trailer from us in August 2015. He WAS NOT instructed to receive the trailer with damages, in fact, I wasn't even aware of the damages until he had already signed for the trailer. Any customer has the right to refuse shipping, in that instance the trailer would be...

shipped back to us for repairs to be made and then shipped back to the customer. Mr.[redacted] said that there were $2000.00 worth of damages, however, there was nothing to confirm that amount in damages. I asked Mr. [redacted] for receipts for the repairs that he claimed to have made and did not hear from him again until March 2016. At that point, he still claimed we owed him $2000.00 in damages to this trailer that he purchased. At that time I again asked him for receipts so that I could turn them over to [redacted] (the company that was used to ship who caused the damages). At that time Mr. [redacted] finally provided me with one invoice in the amount of $663.26. However,  the invoice still shows a balance and has paid in cash hand written on the front of it. The invoice that was sent was 1) inflated for that amount of work that was said was done and 2) the invoice does not seem to have ever been completed. I have been going back and forth with him since. There is no way that there is $2000.00 worth of damages to the trailer. No other company would even be able to estimate that amount because we are the only manufacturer of this product.    Thank you, [redacted]
[redacted]
[redacted]
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