Sign in

Outer Banks Camper RV & Trailer Supplies

Sharing is caring! Have something to share about Outer Banks Camper RV & Trailer Supplies? Use RevDex to write a review
Reviews Outer Banks Camper RV & Trailer Supplies

Outer Banks Camper RV & Trailer Supplies Reviews (17)

Sent: Wednesday, January 28, 1:PM To: drteam Subject: RE: Complaint [redacted] Dear Dispute Resolution Team, In reference to the ID # [redacted] ,we reach out to Mr [redacted] and set an appointment for Saturday 01/31/to replace his door panelThank you, Johnnie S [redacted]

Sent: Sunday, January 03, 11:AM Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] Johnnie Seems we did wrong things to this car Surprised tome is IF they gave a warranty and it would pay, we would gab done this Wonder why not??? Also appt service told them they could not get in for service We have had issues with [redacted] at other stores Is thus a [redacted] issue or does Ronnie have the appts limited?? Thanks Steve Sent from my iPhone

Dear Revdex.com of Metropolitan Houston in response to Claim # [redacted] I would like to say first of all I`m sorry to Mr [redacted] that we have not been able resolved his Complaint so far.I also would like to say we value Mr [redacted] s business now and in the future.We would like to resolve this matter today we would like to offer Mr [redacted] $in appreciation for being a valued Lone Star Chevrolet! My mobile # is [redacted] Mr [redacted] is free to reach me at any timeRespectfully,Johnnie S*General ManagerLone Star Chevrolet

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10333160, and have determined that this proposed action would not resolve my complaint
What is he resolving nothingIt's sad that they do business this way but I did sign for the initial credit pull and then specifically made the verbal request for them stop pulling our credit but who am I right just some dumb suckered who already bought a vehicleBy making a verbal request to stop they had an obligation but we're so focused on getting a deal done they broke the privacy laws and we are prepared to go the distance if nothing is done and if Mr *** has anything to say he can call me 9369332522
Regards,*** ***

Dear Revdex.com of Metropolitan Houston, in regards to complaint ID *** First of all I would like to very much thank Mr *** for working with us on this matter. Mr *** has purchased a new truck from Lone Star Chevrolet and traded the truck in
question to usI spoke with Mr *** the night of his purchase and he said he was satisfied with the new Truck deal and his trade in and he would let the Revdex.com know he was satisfiedOnce again I would like to thank Mr *** for his business and for giving us a second chance. Respectful, Johnnie S*General ManagerLone Star Chevrolet

Dear Revdex.com Despute Resolution Team , in response to Revdex.com Case #*** Lone Star Chevrolet will agree to replace the damaged door panel at no charge to Mrand Mrs *** Thank you,Johnnie S*General ManagerLone Star Chevrolet

Dear Revdex.com of Metropolitian Houston in regards to the complaint by *** *** ID *** I would first like to say thank for bringing this matter to my attention because that Lone Star Chevrolet is very interested
in customer satifactionI will call Easy Care Tomorrow Thursday 09/29/on Mr *** behalf to see if I can get his *** * ** repaired under his Warranty and get his Diagnostic fee of $refunded back to him.I will give you an update Thursday afternoon on our findings and decision. Respectful, Johnnie ***General ManagerLone Star Chevrolet

Dear Revdex.com of Metropolitan Houston in response to Complaint ID
: *** my used car
manager George C*** spoke with MrS*** this
morning and gave him a *** *** Tracking number #*** for his
check we owed him My Used Car Manager George
C*** also apologized to MrS*** for the DelayI also called MrS*** to
follow up with him to make sure he received a tracking # for the check and I
also apologized to him about the delay
Respectfully,
Johnnie S***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me Thank you MrS*** for personally taking care of this and I look forward to doing business again with Lonestar Chevrolet in the near future

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meOnly one conditionIf Lone Star refunded me for The expenses I had to pay to get the starter replaced, which was $out of pocketI paid $versus a $deductible if Easy Care would have repaired my carI'm still driving with very important repairs needed to keep my jobThe solenoids are not repairedThe starter I paid on my ownI will except the offer if LONE Star can have my solenoids repaired as recommended by *** ***, the diagnostic fee of $refunded and $refunded because my deductible was $200, so only being fair $450+total amount $in refunds, plus the repairs then I will agree to the offer by LONE Star Chevrolet

Dear Revdex.com of Metropolitan Houston, in response to Compliant ID: by Mr*** *** first of all thank you very much for bringing this to my attention it is always our goal at Lone Star Chevrolet to try our best to satisfy our customers. In this case I`m very sorry to say we
would not be able to agree to Mr***`s Desired Settlement because Mr*** had giving us authorization to pull his Credit Bureau.Respectfully , *** ***General ManagerLone Star Chevrolet

Sent: Wednesday, January 28, 2015 1:20 PM To:...

drteam Subject: RE: Complaint [redacted]   Dear Dispute Resolution Team, In reference to the ID # [redacted] ,we reach out to Mr. [redacted]  and set an appointment for Saturday 01/31/2015 to replace his door panel. Thank you, Johnnie S[redacted]

Dear Revdex.com of Metropolitan Houston in response to Claim #[redacted] I would like to say first of all I`m sorry to Mr. [redacted] that we have not been able resolved his Complaint so far.I also would like to say we value Mr [redacted]s business now and in the future.We would like to resolve this matter today we would like to offer Mr [redacted] $2000 in appreciation for being a valued Lone Star Chevrolet! My mobile # is [redacted] Mr. [redacted] is free to reach me at any time. Respectfully,Johnnie S[redacted]General ManagerLone Star Chevrolet

Dear Revdex.com of Metropolitan Houston, in response to Revdex.com Case #[redacted] Customer Andrew S[redacted] we have sent his check along with an Email apology from George C[redacted]. Respectfully, Johnnie S[redacted]

Dear Revdex.com of Metropolitan Houston, We are sorry to hear of the issues this customer is having with a vehicle purchased at Lone Star Chevrolet. We are looking into this matter and will reply with an update by Monday. We would like to request copies of the invoice from the customer to further...

address this issue with our pre-owned manager and service department director. Lone Star Chevrolet strives to provide excellent service to all our guests and will work to correct this issue. Thank you,Elena T[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Sent: Sunday, January 03, 2016 11:52 AM Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #[redacted] Johnnie Seems we did wrong things to this car.  Surprised tome is IF they gave a warranty and it would pay, we would gab done this.  Wonder why not??? Also appt...

service told them they could not get in for service.  We have had issues with [redacted] at other stores.  Is thus a [redacted] issue or does Ronnie have the appts limited??   Thanks.  Steve Sent from my iPhone

Check fields!

Write a review of Outer Banks Camper RV & Trailer Supplies

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Outer Banks Camper RV & Trailer Supplies Rating

Overall satisfaction rating

Add contact information for Outer Banks Camper RV & Trailer Supplies

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated