Over the Top Roofing

I researched extensively (as I also do) before deciding upon going with Blacktop Asphalt Paving (and Gary Good)On top of his years of experience in the industry, and the several references, he provided in my area, giving positive feedback about the company and work done, they also had a tax-free promotion in effect They came out on a Monday and excavated my exist gravel driveway and pathway, then laid the new gravel (to create a base for the asphalt)Then they came back a few days later (due to weather) and paved over the gravelI was concerned about how it would turn out (it is in my nature to be) but I need not have, as they did an incredible job that exceeded my expectationsI would highly recommend Gary and his team,k and we are very happy with our new driveway

Response taken by phone: We repaired the roof where we thought the leak was coming from She called us back because we do offer hour service but there was a snow storm When we did go back to look at the roof, it looked likes someone put tar on the roof to take care of the leak The roof needs replacingWe did the repair on a really bad area however with the state of this roof, leaks are bound to occur in other areas

Everything was top quality , very pleasant and professional

Revdex.com:we are waiting for the product to arrive and the weather to cooperate I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Response taken by phone: We repaired the roof where we thought the leak was coming from She called us back because we do offer hour service but there was a snow storm When we did go back to look at the roof, it looked likes someone put tar on the roof to take care of the leak The roof needs replacingWe did the repair on a really bad area however with the state of this roof, leaks are bound to occur in other areas

I am very pleased with this companyThe owner was professional, well spoken and helpful His crew were also a pleasure to deal withBoth professional and knowledgeable They did a fantastic job and definetly beyond my expectations We would happy to recommend this company

We fixed other areas of this roof The area that leaked was in terrible condition and someone had already attempted to fix it She knows the roof needs replacing When she called we were not able to get there until the following Monday By the time we got there, she had already had someone else put tar the leak

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The complaint is still not resolved as I am out money to pay the other business to repair it properlyI was told they were coming in two days that they were not coming on a weekend, so that Monday They did NOT SHOW OR CALLThey came days later that following MondayThat is a rediculous time frame for a leaking roof with water dripping heavily in my livingroom to be let go Regards, [redacted]

Our driveway was paved by this company Remarkable service provided by a professional and expert crew The owner participated personally in the provision of this excellent service Details were attended to without difficulty, questions answered promptly and an outstanding job

They showed up at my sons house, gave us an estimate .gave us a date for the job,never showedcalled them, they said that weekend, never showed upcaled and called no return calls even after leaving messages

After many quotes and a lot of research I chose to hire Blacktop to redo my driveway and walkway The crew was wonderful to deal with, professional and extremely knowledgableThey went above and beyond to make sure I was happy with the job MrGood even put extra asphalt down at no extra charge to finish the edging properly along the side of the house We would recommend this company at any time Great job!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11846714, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I called immediately when I noticed the leakThey took OVER A WEEK to come on the emergency roof leakThey said they would be there on a Monday and never showed upI waited another day, after their initial day they gave me which was a no show, while it rained and leaked all over my livingroom to not have them ever show up or receive a callI do not feel as if I needed to hunt them down to have them show up and fix it properlyTherefore, I had to pay someone to do the job right and fix it so the water would stop leaking heavily in my livingroomThey did not come when they said or fix the problem. They stated themself in the response that someone had appeared to have fixed itIt was clearly not them and I was out more money to have this fixed properly and stop the water leak which they could not do
Regards,
*** ***

I had Over the Top Roofing replace my roof in May of after getting damaged by hailI was initially happy with the service but the following winter I noticed that I had a leak in my garageKevin sent someone out to fix the leak but when I asked about the damages to the interior of the house he hung up on meAfter calling him back to explain my situation again I was hung up on againThis is poor business and bad customer serviceI do not recommend using Over the Top Roofing

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11846714, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I called immediately when I noticed the leakThey took OVER A WEEK to come on the emergency roof leakThey said they would be there on a Monday and never showed upI waited another day, after their initial day they gave me which was a no show, while it rained and leaked all over my livingroom to not have them ever show up or receive a callI do not feel as if I needed to hunt them down to have them show up and fix it properlyTherefore, I had to pay someone to do the job right and fix it so the water would stop leaking heavily in my livingroomThey did not come when they said or fix the problem. They stated themself in the response that someone had appeared to have fixed itIt was clearly not them and I was out more money to have this fixed properly and stop the water leak which they could not do
Regards,
*** ***

We fixed other areas of this roof The area that leaked was in terrible condition and someone had already attempted to fix it She knows the roof needs replacing When she called we were not able to get there until the following Monday By the time we got there, she had already had someone else put tar the leak.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.The complaint is still not resolved as I am out money to pay the other business to repair it properlyI was told they were coming in two days that they were not coming on a weekend, so that Monday? They did NOT SHOW OR CALLThey came days later that following MondayThat is a rediculous time frame for a leaking roof with water dripping heavily in my livingroom to be let go.?
Regards,
*** ***

Response taken by phone: ? We repaired the roof where we thought the leak was coming from? She called us back ? because we do offer hour service but there was a snow storm? When we did go back to look at the roof, it looked likes someone put tar on the roof to take care of the
leak? The roof needs replacingWe did the repair on a really bad area however with the state of this roof, leaks are bound to occur in other areas

Everything was top quality , very pleasant and professional.

I researched extensively (as I also do) before deciding upon going with Blacktop Asphalt Paving (and Gary Good). On top of his years of experience in the industry, and the several references, he provided in my area, giving positive feedback about the company and work done, they also had a tax-free promotion in effect.
They came out on a Monday and excavated my exist gravel driveway and pathway, then laid the new gravel (to create a base for the asphalt). Then they came back a few days later (due to weather) and paved over the gravel. I was concerned about how it would turn out (it is in my nature to be) but I need not have, as they did an incredible job that exceeded my expectations. I would highly recommend Gary and his team,k and we are very happy with our new driveway.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The complaint is still not resolved as I am out money to pay the other business to repair it properly. I was told they were coming in two days that they were not coming on a weekend, so that Monday.  They did NOT SHOW OR CALL. They came 7 days later that following Monday. That is a rediculous time frame for a leaking roof with water dripping heavily in my livingroom to be let go. 
Regards,
[redacted]