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Overbrook Apartment

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Overbrook Apartment Reviews (1)

The response was completely unwarranted considering the apartments being worked on were all unoccupied. My rental agreement states that I have to be given advanced notice before any maintenance that I did not request is being carried out. I fully believe that this covers my balcony since I am the only person getting use out of it and it is exclusively part of my unit.
In July 2016, I came home find my mother waiting for me. She had a spare key, but was not able enter the apartment because the handicap access ramp had been removed without any warning. I specifically chose the building I was living in because it had handicap access, and it was needed since my mother is not able to climb stairs. When I spoke to the office staff, because the manager is conveniently never available, and their excuse was that the construction crew had not told them that they were working on the handicap access to my building. For a business to be spending 4 million dollars, I can find no reason that they are no aware what their contractors are working on. It took over 3 days for this to be completed and there was no other handicap access avaliable to the four buildings that utilize t he handicap access during that time.
The laundry room across from my apartment had been tore out since July 2015 and the other two laundry rooms on site only had 1 or 2 washers/dryers working at any given time. In early 2015 I had reported to the office staff that I witnessed opossums going in and out of the laundry room. They ignored my reports and a few weeks later the ceiling tiles had fallen with dirt and feces.

To add insult to injury, Now that I have moved out, Overbrook is trying to deny returning part of deposits. All in all, I have nothing good to say about the maintenance or management at Overbrook Apartments.

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