Overlake Imaging Associates

Revdex.comPO Box 1000DuPont, WA RE: [redacted] ID# [redacted] Pear Revdex.com: Thank you for your recent letter regarding the complaint submitted to your organization by [redacted] Zotec Partners, LLC provides medical billing management services on behslf of OverlakeImaging AssociatesAs such, I am responding to your inquiry on their behalfIt is our mutual goal toprovide accurate and timely billing services in a satisfying manner to the patients of Overlake ImagingAssociates Our review of the patient's account has resulted in these findings:• Zotec Partners on behalf of Overlake Imaging As.sociates sent patient statement for $on07/08/15, however it was returned by post office for incorrect address.• The account balance of $was sent to collection agency on 10/15/ As a result of these findings, we have taken the following corrective actions:• The account balance of $lwas cancelled with [redacted] Collections on 12/18/ We apologize for the inconvenience this has caused [redacted] At this time, we request youclose this complaint as we have resolved it in a satisfactory manner If you have any questions, please feel free to contact me by e-mail at ra [redacted] @zotecpartners.com Renee A [redacted] Billing ManagerZotec Partners [redacted] Carmel, IN 46032cc: Ned C [redacted] Chief Compliance Officer

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThank you for taking the time to rectify the situation.Sincerely, [redacted]

Revdex.comPO Box 1000DuPont, WA 98327
RE: [redacted]ID# [redacted]
Pear Revdex.com:
Thank you for your recent letter regarding the complaint submitted to your organization by [redacted]. Zotec Partners, LLC provides medical billing management services on behslf...

of OverlakeImaging Associates. As such, I am responding to your inquiry on their behalf. It is our mutual goal toprovide accurate and timely billing services in a satisfying manner to the patients of Overlake ImagingAssociates.
Our review of the patient's account has resulted in these findings:• Zotec Partners on behalf of Overlake Imaging As.sociates sent patient statement for $13.79 on07/08/15, however it was returned by post office for incorrect address.• The account balance of $13.79 was sent to collection agency on 10/15/15.
As a result of these findings, we have taken the following corrective actions:• The account balance of $l3.79 was cancelled with [redacted] Collections on 12/18/15.
We apologize for the inconvenience this has caused [redacted]. At this time, we request youclose this complaint as we have resolved it in a satisfactory manner.
If you have any questions, please feel free to contact me by e-mail at ra[redacted]@zotecpartners.com
Renee A[redacted]Billing ManagerZotec Partners[redacted]Carmel, IN 46032cc: Ned C[redacted] Chief Compliance Officer

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for taking the time to rectify the situation.Sincerely, [redacted]