Overlook Terraces Apartments

Business Response to a Complaint Complaint ID#: [redacted] Company Name: Overlook Terraces Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] [redacted] Staff Member: Response: Good Afternoon, We received a complaint from Ms [redacted] about her neighbors above her being too loud and causing a disturbanceIn order to solve this problem, we have let Ms [redacted] out of her month lease with Overlook Terraces.We will not be charging her a lease termination fee for her troublesWe apologize for any inconvenience may have caused youIf you have any questions or concerns, feel free to give us a call at ###-###-####Thank you and have a great day! [redacted] Leasing Agent Overlook Terraces Sent on: 7/20/3:33:PM

Business Response to a Complaint cellPadding=0> Complaint ID#: [redacted] Company Name: Overlook Terraces Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response: Good Afternoon, We received a complaint from Ms [redacted] about her neighbors above her being too loud and causing a disturbanceIn order to solve this problem, we have let Ms [redacted] out of her month lease with Overlook Terraces.We will not be charging her a lease termination fee for her troublesWe apologize for any inconvenience may have caused youIf you have any questions or concerns, feel free to give us a call at ###-###-####Thank you and have a great day! [redacted] Leasing Agent Overlook Terraces Sent on: 7/20/3:33:PM

Business Response to a Complaint
cellPadding=0>
Complaint ID#:
[redacted]
Company Name:
Overlook Terraces
Company Contact:
[redacted]
Company Phone:
###-###-####
Company Email:
[redacted]
Person Who Sent the Complaint:
[redacted]
Staff Member:
Response:
Good Afternoon, We received a complaint from Ms. [redacted] about her neighbors above her being too loud and causing a disturbance. In order to solve this problem, we have let Ms. [redacted] out of her 12 month lease with Overlook Terraces.We will not be charging her a lease termination fee for her troubles. We apologize for any inconvenience may have caused you. If you have any questions or concerns, feel free to give us a call at ###-###-####. Thank you and have a great day! [redacted] Leasing Agent Overlook Terraces
Sent on: 7/20/2015 3:33:23 PM

Business Response to a Complaint
Complaint ID#:
[redacted]
Company Name:
Overlook Terraces
Company Contact:
[redacted]
Company Phone:
###-###-####
Company Email:
[redacted]
Person Who Sent the Complaint:
[redacted]...

[redacted]
Staff Member:
Response:
Good Afternoon, We received a complaint from Ms. [redacted] about her neighbors above her being too loud and causing a disturbance. In order to solve this problem, we have let Ms. [redacted] out of her 12 month lease with Overlook Terraces.We will not be charging her a lease termination fee for her troubles. We apologize for any inconvenience may have caused you. If you have any questions or concerns, feel free to give us a call at ###-###-####. Thank you and have a great day! [redacted] Leasing Agent Overlook Terraces
Sent on: 7/20/2015 3:33:23 PM

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]