OverstockDeals.com

Initial Business Response /* (1000, 9, 2015/09/28) */
This matter was resolved as of 9/14, given additional information provided about the product, we were able to submit a warranty claim for the customer through the manufacturer Avanity to get a refund. This claim is currently pending, but once...

resolved the customer will be entitled to a full refund.
Initial Consumer Rebuttal /* (3000, 11, 2015/09/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This matter has not been resolved. Overstockdeals.com has not issued a credit,RGA for return or even a written apology. An email from [redacted] on 9/14/15 stating that a refund and RGA would be issued is not a resolution when no refund or RGA has been issued as of 9/29/15.

Initial Business Response /* (1000, 6, 2015/06/29) */
Please provide the order number that this is in reference to. I have no orders in the system under the name "[redacted]"
Complaint Response Date bumped because: Holiday
Initial Consumer Rebuttal /* (2000, 8, 2015/07/13) */
(The consumer...

indicated he/she ACCEPTED the response from the business.)