Overturf Powersports

As previously mentioned, we have submitted a claim to our insurance carrier to review your request The adjuster, Jacob Heitz, from Zurich insurance will be reaching out to you You may also reach out to MrHeitz as well For your reference, the claim # is [redacted] MrHeitz's contact information is as follows:Phone: ###-###-#### [redacted] @zurichna.com Please do not hesitate to reach out to me directly if you need assistance in reaching Mr*** My phone is ###-###-#### and my email is [redacted] @pacificahotels.com.We thank you in advance for your cooperation in resolving your concernsThank you! [redacted] ***Director of Risk ManagementPacifica Hotels

Dr***, We apologize for any issues that you incurred while staying at the Cottage Inn. As you expressed, you would like to be reimbursed for medical and attorney expenses. Therefore, we have notified our insurance carrier to follow up with you on these issues and your request.
Once we have the name of the assigned insurance adjuster and their contact information, we will provide that to you and that should be within the next day or two. In the meantime, please do not hesitate to reach out to me should you need assistance. My contact information is below Thank you! *** *** Corporate Director of Risk Management Pacifica Hotels *** *** *** Avenue, Suite Irvine, CA ###-###-#### direct

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed]They are responsible from contacting usI emailed the issue to one of the execs I will email this to the entire boardThis is a situation where Tom was attacked and he was not attended medically but rather harassedI am a prof of economics of years, this is not a matter that I could just leave aloneThe amount which I paid for needs a reimbursement and I need a clear explanation of the behaviorI need arbitration i.eRevdex.com to over see the matter as such I am not interested in emailing you in addition CFP bureau will also receive a reportDR ***
Complaint:
I am rejecting this response because:
Regards,
*** ***

Complaint: 11512774
I am rejecting this response because:
Regards,
[redacted] We would like to be reimbursed for our stay as well. No one likes to have their life threatened on a commercial property which is busy cutting down costs rather than monitoring an area which can cause some serious potential damages. On top of this we were literally and very rudely asked to leave the premises. And never for a second we were apologized or treated with courtesy. Even the language your personnel uses these individuals would be Mr [redacted], Mr [redacted] and Mr [redacted] had any decency. This is unacceptable. This vacation or rather our unfortunate stay at The Cottage Inn caused us serious agony and damage. I will make this public so that no one else is exposed to this degree of abuse. I wonder if such is the goal of the Pacific Group Property Management team whose members are known to my colleagues, I want to find out what they would think when a middle aged couple is treated the way they were at the mentioned premises. Did the property have ay liability on the case of course they did, did they take appropriate action no they clearly did not Best Dr [redacted]

As previously mentioned, we have submitted a claim to our insurance carrier to review your request.  The adjuster, Jacob Heitz, from Zurich insurance will be reaching out to you.  You may also reach out to Mr. Heitz as well.  For your reference, the claim # is 9[redacted].  Mr. Heitz's contact information is as follows:Phone:  ###-###-####[redacted]@zurichna.com Please do not hesitate to reach out to me directly if you need assistance in reaching Mr. [redacted].  My phone is ###-###-#### and my email is [redacted]@pacificahotels.com.We thank you in advance for your cooperation in resolving your concerns. Thank you![redacted]Director of Risk ManagementPacifica Hotels