Oxford College of Arts, Business and Technology Inc

Filing a complaint due to lack of transparency and communication by the college. I have no idea for certain if management has been informed regarding the complaint I made with the college. When I asked to be put in contact with management, I was simply told that they were "made aware" and to continue "being patient." I was told someone in management would contact me today and they did not. I have no patience left, partly due to the fact that I am being kept in the dark and not being told how the college is working to resolve my issue.

I graduated from the dental hygiene program in 2010. The last time I requested transcripts to be forwarded to a regulatory body was in 2018 and there was no issue. I am moving to a new state, and now Oxford informs me they have lost my records. The fact they were lost is egregious. It has been weeks of being asked to "be patient." At one point I called on a Friday and was told the records were located and would be forwarded to the state board on Monday. Then I received an email the following Tuesday that was in fact not true and the records had not been located.

This is a huge problem as this prevents me from getting employment. Most regulatory bodies require transcripts to be sent directly from the college in order to obtain a license. I will be unable to obtain a license if the College does not locate the documents. I want a detailed plan as to how Oxford College is actually working to resolve this issue. Someone at the college should be looking all day every day until my records are found. This is obviously a time sensitive issue for me. I need to be able to be employed in the state I am moving to. The days without communication from the college are completely unacceptable. Please do provide insight as to what is happening and how the college is working to resolve this issue, in detail. This is completely unacceptable. What good is an education if you cannot use it to get employed? This is very basic.