Oyako Sushi

Because our English is not good, we asked an American customer to translate our responseWe are sincerely sorry to hear about the experience you citePlease accept our apologies, it is perhaps a misunderstandingIn Asian cultures, rice is an important part of the meal, and it is customary and
expected to finish all the rice that we are served, Rice is not considered an expendable part of the meal that is discardedAs a restaurant owner, I should not expect our customers to have the same values that I grew up with.Also, of course rice is an integral ingredient of sushi rollsYou cannot make sushi rolls without rice! We try to use the appropriate amount of rice in our sushi rolls, in proportion to the other ingredients.Again, the experience you cite may be just a misunderstanding or difference between American and Asian culturesIf the customer would like to return to our restaurant, please ask for the manager, and she would be happy to serve the customer and spouse one dish each from our regular menu (not all-you-can-eat sushi) at no costOr, if they prefer, please come in and we will refund their money from their previous visitThe choice is theirs, and please accept our apologies for the negative experience from the previous dining visit.Regards,Oyako Sushi