Oyster Solutions Inc

From: *** *** [mailto:***] Sent: Friday, July 17, 3:PM To: drteam Subject: Response to Complaint #*** Hello, This is The *** *** teamWe had received a complaint from *** *** regarding her experience at an
*** *** event in ***, *** ***Below is our record of what happened before and during the event: The *** had initially given us approval to use water meters (which would allow us to use a hydrant for the slide) and therefore we opened registration for the eventIt wasn’t until the week before the event that the *** had unexpectedly changed its mind and would not allow us to use a water meter To ensure that the event still went on and everyone had a good time, we rented two 18-wheelers that consistently filled up water for the eventEvery now and then, there would be downtime when delivering the trucks filled with water. Our traditional policy with The *** *** is no refunds, but in certain circumstances, and in this case with ***, we will issue a refund, as we take the satisfaction of our customers very seriously Thanks

the day after I emailed you the bar stools were delivered to my daughter she said just forget I will keep them but we woll never buy there again