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Ozark Ordnance, LLC

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Reviews Ozark Ordnance, LLC

Ozark Ordnance, LLC Reviews (18)

Initial Business Response / [redacted] (1000, 5, 2017/03/20) */ We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund... will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience. Initial Consumer Rebuttal / [redacted] (3000, 12, 2017/04/07) */ As of 07APR, no contact received from Ozark Ordnance and no refund has processed to the account from which funds were deducted from on 21DEC; please re open and pursue.

Initial Business Response / [redacted] (1000, 8, 2017/03/20) */ We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience Initial Consumer Rebuttal / [redacted] (2000, 10, 2017/03/20) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2017/03/23) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund
will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 7, 2017/03/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Due to the length of time it has taken to receive a refund, I wish to keep this complaint open until the $is refundedI will gladly accept the response when that happensThank You
Final Consumer Response /* (2000, 8, 2017/03/28) */

Initial Business Response /* (1000, 5, 2017/03/27) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund
will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 8, 2017/03/30) */
Yes, thank youThe money that we paid in, that we are paying interest onThe way it was stated was very open ended and it sounded to me like they are using my money to pay off other debts and I have to waitMy money is encumbered and should be returned to my account as soon as possible

Initial Business Response /* (1000, 5, 2017/03/20) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund
will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 12, 2017/05/22) */
I received a cancellation of my order but no refundThe website now shows "permanently closed"Any suggestions? Per the sheriffs office, they have received numerous complaints from customers, but did not know how to handle the case

Final Consumer Response /* (2000, 14, 2017/05/23) */
From: *** ***
Sent: Monday, May 22, XXXX X:XX AM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# *** (Ref#XX-XXXXX-XXXXXX-X-XXX)
They sent me a check for the amount I spent but that is it

Final Consumer Response /* (2000, 14, 2017/06/21) */
They did send me my refund checkJust an update
Thanks,
Stephen Tolliver
Sent from my iPhone

Initial Business Response /* (1000, 5, 2017/03/20) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund
will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 7, 2017/03/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have not provided a date by which my refund will be processed
Final Business Response /* (4000, 9, 2017/03/23) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodBeing that we are refunding from oldest to most recent orders, the refund should be processed within business daysWe apologize for the inconvenience
Final Consumer Response /* (2000, 11, 2017/03/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 23, 2016/10/07) */
I just received notification of this a few days ago and the statements made by the complainant are factually inaccurate, I have been working to compile the evidence needed to dispute the claim
*** ***
Ozark Ordnance LLC
Initial
Consumer Rebuttal /* (3000, 25, 2016/10/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did just receive the items, approximately days after the orderI have not opened the box and do not want the orderI submitted the original order and three follow up attempts to contact the company plus I attempted phone contactI want a refund and return shipping authorizationI don't need the items now, over days after I ordered themI had to buy from another supplierThey were promised to ship in 21-daysThe owner, *** ***, nor any of his employees attempted to contact me or answer back even once after three attempts to contact via email and phone callsI originally opened this complaint on 09/07/and he claims he "just" received notification of thisHe ignored the first notice, the second notice and waited until the case was closed due to lack of a response after a third and final notice was sent and ignoredAgain, I do not want or need these items anymore and want a refund as I originally requested

Initial Business Response /* (1000, 5, 2017/03/20) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund
will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience
Initial Consumer Rebuttal /* (3000, 12, 2017/04/07) */
This resolution provided no timeframe for compensation and I have not been contacted by the sellerI am not sure how it can take months to issue a refund against a credit card for a purchase they have already confirmed will never be shippedThe company says there has been a change of ownership and orders are all being refunded, yet they have not made any effort to communicate that to customersIf I had not filed this Revdex.com complaint I would have no idea that was going on, and given a mass email could be circulated to all customers with past due orders in a matter of minutes I am not convinced there is any intention to refund the moneyI would like a date by which I can expect my refund - does this really need to escalate into a legal fraud complaint at this point when it could be closed out by simply doing the right thing?
Final Consumer Response /* (3000, 17, 2017/05/08) */
Still no resolution, we have now passed * months since payment was renderedJust refund my money, this is criminal

Initial Business Response /* (1000, 5, 2017/03/20) */
We are currently going under new ownershipWe are canceling all orders and issuing refunds in order from oldest to most recentAt the time we process your refund you will receive an email from us stating the refund is in processThe refund
will go back on the original card you payed withIf we have any issues processing the refund to the original card, we will contact you to see about an alternate payment methodWe apologize for the inconvenience

Initial Business Response /* (1000, 8, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.
Initial Consumer Rebuttal /* (2000, 10, 2017/03/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
A full refund is definitely exceptable. Except as stated above I had used two gift cards along with mu check card so that would be something I would have to deal with them about.

Initial Business Response /* (1000, 5, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.
Initial Consumer Rebuttal /* (3000, 7, 2017/03/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My Order is from September of 2016 I should have already received a refund as I was told all the September orders went out.
I would like my refund immediately. It's been 6 months.
Final Consumer Response /* (4200, 11, 2017/03/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will give you the 10 Business days and we will see where this goes. Im not holding my breath until April 5th.
Regardless of the sale of a company you should have delivered on an expected sale. I ordered my AMMO on September the 28th of 2016. We are almost in April. The communication has been extremely poor better yet non existent . I can't in good faith ever refer someone else to your business after being treated this way. Good enough to take my money but not good enough to deliver my product.
Final Business Response /* (4000, 9, 2017/03/23) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. Being we refunding from oldest to most recent orders, your refund should be processed within 10 business days. We apologize for the inconvenience.

Initial Business Response /* (1000, 5, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.
Initial Consumer Rebuttal /* (3000, 12, 2017/04/07) */
As of 07APR, no contact received from Ozark Ordnance and no refund has processed to the account from which funds were deducted from on 21DEC; please re open and pursue.

Initial Business Response /* (1000, 8, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.

Initial Business Response /* (1000, 8, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.
Initial Consumer Rebuttal /* (3000, 15, 2017/03/31) */
Still no response from them.
I have to assume that they have no plans to refund my money or ship my order

Initial Business Response /* (1000, 8, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.
Initial Consumer Rebuttal /* (2000, 10, 2017/03/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2017/03/20) */
We are currently going under new ownership. We are canceling all orders and issuing refunds in order from oldest to most recent. At the time we process your refund you will receive an email from us stating the refund is in process. The refund...

will go back on the original card you payed with. If we have any issues processing the refund to the original card, we will contact you to see about an alternate payment method. We apologize for the inconvenience.
Initial Consumer Rebuttal /* (3000, 10, 2017/03/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Product was returned last week (3/16/2017) confirmed by [redacted] I have not received any refund or update since then. For this reason I consider this case still open.

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Address: 1360 N Fairfield Rd Suite G, Beavercreek, Ohio, United States, 45432

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www.ozarkordnance.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Ozark Ordnance, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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