Revdex.com:
I have reviewed the response made by the business in reference to [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.There are falsehoods in Ozzy’s statement. Since we were not informed that we would need to pay the sales tax that wasn’t collected at the time of sale, there is no way we could have said okay to that. We were told it would be part of the deal. We did license the vehicle and register it. We did not leave with proper paperwork in order to pay the tax; the paperwork showed that the purchase was completed. No mention of sales tax was made at that time. We have two pieces of paperwork: Ozzys Car Company Quick Deal (Line Item #11: Sales Tax: 0.00) and Retail Vehicle Purchase Contract (Line Item 5: Sales Tax [3+4 x Current %] N/A).Whether or not a mistake was made, the fact is that we were not informed that we needed to pay the sales tax, and I have a paid-in-full receipt.
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[redacted]
In reference to the complaint of collecting sales tax; the customer stated that they would be registering the vehicle in the state of Arizona, to which we responded that there was no need to pay sales tax here. The customer then changed their mind and decided to register the vehicle in the state...
which they purchased the vehicle (Idaho), the customer returned to the dealership to procure the state issued Application Of Title (Idaho 502). The customer was informed that they would then need to pay the sales tax that wasn't originally collected at the time of sale. The customer said "okay" and left with the proper paperwork in order to pay and license the vehicle. We contacted the D.M.V. and have verified that this is not up for negotiation, all patrons pay sales tax! Thank you for your time and effort. [redacted]
We contacted the D.M.V. and have verified that this is not up for negotiation, all patrons pay sales tax! Thank you for your time and effort. If there are any other questions please call Ozzy at 208-350-6067.
Revdex.com:
I have reviewed the response made by the business in reference to [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.There are falsehoods in Ozzy’s statement. Since we were not informed that we would need to pay the sales tax that wasn’t collected at the time of sale, there is no way we could have said okay to that. We were told it would be part of the deal. We did license the vehicle and register it. We did not leave with proper paperwork in order to pay the tax; the paperwork showed that the purchase was completed. No mention of sales tax was made at that time. We have two pieces of paperwork: Ozzys Car Company Quick Deal (Line Item #11: Sales Tax: 0.00) and Retail Vehicle Purchase Contract (Line Item 5: Sales Tax [3+4 x Current %] N/A).Whether or not a mistake was made, the fact is that we were not informed that we needed to pay the sales tax, and I have a paid-in-full receipt.
[redacted]
[redacted]
In reference to the complaint of collecting sales tax; the customer stated that they would be registering the vehicle in the state of Arizona, to which we responded that there was no need to pay sales tax here. The customer then changed their mind and decided to register the vehicle in the state...
which they purchased the vehicle (Idaho), the customer returned to the dealership to procure the state issued Application Of Title (Idaho 502). The customer was informed that they would then need to pay the sales tax that wasn't originally collected at the time of sale. The customer said "okay" and left with the proper paperwork in order to pay and license the vehicle. We contacted the D.M.V. and have verified that this is not up for negotiation, all patrons pay sales tax! Thank you for your time and effort. [redacted]
We contacted the D.M.V. and have verified that this is not up for negotiation, all patrons pay sales tax! Thank you for your time and effort. If there are any other questions please call Ozzy at 208-350-6067.