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P & H Alarm

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P & H Alarm Reviews (2)

Complaint: ***
I am rejecting this response because: This response is absolutely FALSE!? I DID NOT agree to pay the fee and asked about the free demand, I was given some excuse as to why I was not eligible for that which did not go over well on the conversation.? I let the representative know I was beyond furious and NEVER agreed to installments, there was never ever any mention of installments.? They state I was provided the information, so I would like confirmation of this information where it is clearly laid out, I have gone through all my e-mails multiple times and never was this specified nor is there any agreement I signed off on that stated I would not be eligible for the free demand period.?
Sincerely,
Lizzette ***

Revdex.com,? ? Ms*** has failed to inform the Revdex.com that we also represented her other cleaning service business and have worked several accounts for her and she has never brought up anything about the free demand previouslyAs I stated in my previous communication, there is no free demand letter offered on consumer collection accountsThe bottom line is she placed an account with my office and the debtor got in touch with her because of our involvement and settled the accountWe are entitled to our fee and I am not going to address the "he said, she said" issue other than to tell you she spoke to a year employee of mine who said she agreed to pay the bill but needed to address it in paymentsShe obviously changed her mind or completely forgot that conversationI am sorry that Ms*** is not happy with the results but most of our clients would thank us for our help in resolving their collection problemsThis concludes the issue as far as I can see and if Ms*** would like to call me directly I would be happy to discuss this further in the hopes of resolving the issue amicablyI also assume this should conclude the Revdex.com's involvement here as wellPlease send me confirmation that we have responded accordingly and that your file is being closedThank you.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

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