P and C Scrap Metals

In regards to Ms [redacted] complaint, it appears she has been refunded $We feel the refund amount of $is fair due to our records showing Ms [redacted] failure to cancel her subscription in a timely mannerShe was contacted by customer service to verify and confirm her address early on but made no indication of wanting to cancel her subscription at that timeShe waited a year before addressing the issueThe issue is being handled now by our Chargeback divisionPlease let me know if I can be of any further assistanceThank youSincerely, Joann [redacted] Executive Assistant NutriHealth, LLC

In regards to the complaint filed by *** * ***, it appears there was an issue with one of her refunds, in which has prolonged the customer from receiving the refundAll of the appropriate action has taken place and the issue should soon be
resolved Sincerely, Joann *** Executive Assistant NutriHealth, LLC

In regards to Ms*** *** complaint, I have issued a refund for $I did not refund the initial shipping charge, however, because notated on the account stated the address being corrected and the customer acknowledging the change and the reshipment
If there is anything else I help you with, please don't hesitate to askThank you
Sincerely,
Joann F*
NutriHealth, LLC

We have received your complaint regarding your Garcinia trial and we would like to apologize for the misunderstanding in which led to your charge of $It is never our intention to cause such confusion or misleading situationsWe try our best to improve the
satisfaction of all of our customers and unfortunately we are unable to please them all I have refunded back the amount of $back to you today, April 26th, 2016, and that refund should take 2-business days to get back to you If there is anything else I may help you with, please do not hesitate to ask! I hope this has brought forth complete resolution to your issueThank you Sincerely, Joann *** NutriHealth, LLC

I received your complaint from [redacted], ID # - [redacted], in regards to her $86.94 charge, back in May 2015. After reviewing her account, I would have to confirm what the previous...

representative said. The account has been flagged for a charge back and our Charge Back Division handles the rest of the case. It is out of our hands. I apologize for this unfortunately news but if there is anything else I may help you with, please let me know. Thank you.
 
Sincerely,
 
Joann [redacted]
NutriHealth, LLC

In regards to Ms. [redacted] complaint, it appears she has been refunded $454.08. We feel the refund amount of $454.08 is fair due to our records showing Ms. [redacted] failure to cancel her subscription in a timely manner. She was contacted by customer service...

to verify and confirm her address early on but made no indication of wanting to cancel her subscription at that time. She waited a year before addressing the issue. The issue is being handled now by our Chargeback division. Please let me know if I can be of any further assistance. Thank you. Sincerely, Joann [redacted] Executive Assistant NutriHealth, LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.This company has taken almost $90 from us. We have offered to return the product for our money back, and there is no reason they shouldn't take the offer. We want our money back. Let's make it happen.Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will be sending the bottle back within the week.
Regards,
[redacted]

In regards to Ms. [redacted] complaint, her case has been taken over by our Chargeback Division and a resolution will be forth coming. If there is anything else I can assist you...

with, please don't hesitate to ask. Thank you.
 
Sincerely,
 
Joann F[redacted]
NutriHealth, LLC