P C S Collections Reviews (3)
Nov 09, 2019
Please close this complaint, the company recently contacted me and this bill was paid in full via a settlement Thank you
Please close this complaint, the company recently contacted me and this bill was paid in full via a settlement. Thank you.
Review: I have been making monthly payments since 8-12-2013 and everything was fine and than all of the sudden on 10-15-2014 my entire account got messed up and I have been trying since then to get it figured out. I originally had 6 accounts then this company and on 5-19-2014 I paid off 4 of them and on 8-15-2014 I paid off another. That should only leave one well when everything got messed up in October 2014 I had a few account reopen and then rereported them on my credit as new collections which was not the case I have letters from this company saying these accounts are paid in full so I do not know why they have reopened and then closed the accounts a few times. Everyting I call I get the same story PCS says they have not made any adjustments but that it is the original company [redacted] and so when I call them theu say they have not changed anything on there end and that it is PCS;e fault. I had on original amount that I owed of about 1,000, I have alredy paid over 1,300 and they say I still owe 953.00. That does not make sence to me. I have call MANY times and when I do I get someone that has to ask there supervisor for help becaise they can not figure out what is going on and I NEVER GET A CALL BACK... I understand I owe this money and I an not trying to get out of paying what I oew but I feel like I am paying alot more that what I actually owe. No can tell me why there were these "adjustments" on my account but I want to know. Account_Number: Acct # [redacted]Desired Settlement: DesiredSettlementID: Refund I feel that I should not have to pay all of these "adjustments" if no one can tell me what they are for and why the amount I owe had doubled. I feel like I was told an amount in the begining which was around 1,000 dollars and that is what I should have to pay and so since I have more than that I should be refunded the extra I have paid and these accounts should be marked as paid in full to the credit agencies.
P C S Collections Rating
Description: Credit & Debt Counseling
Address: 400 International Way STE 100, Springfield, Oregon, United States, 97477-7002
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