Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint All Mr [redacted] accusations of my behavior make no senseTHIS BUSINESS HAS NO LICENSEThe only contract provided to me, from that company, was made up AFTER I asked them to leave my [redacted] loft with the keys behind and the door closedI want my keys, and I want my $for services never rendered I have proof of the [redacted] statement in an emailAsk [redacted] for proof of the signed contract, or a license to contract jobs in NYC, and you won't get oneWe never agreed on anything, except that $in stucco was to be ordered for a paint job that was yet to comeNeither the stucco nor the estimate for the job ever cameDuring that time they were pressuring me to put up $30,Think of how foolish and hungry they must be to ask a client for that amount with no apparent courseOnce it was clear that their intention was to use my apartment for an art exhibition project, and to provide rooming for their guests, I feared that they were never going to leave and instead end up squatting in my empty space as if it were theirsIt would cost me more in legal fees if I had to to rid them through NYC's court system I would appreciate [redacted] stick to the truth, return my money, and my keys immediatelyI am placing a police report, with witnesses, showing that after months of asking, their intention to keep my personal property, regarding my keys, is illegal Mercadante and partner have capable skills in writing up bogus contracts and responses to this claim, a persuasive command of the language, and use this facade to manipulate clients out of deposit moniesMay I ask, why does the company have no address, phone number or business cards? Because they are drifters winging it as a decorative consultant outfit without much work I own expensive real estate in NYC and Westchester County, NYThese are people who own debtI respect the financial responsibility of running a commercial enterprise and I keep my relationships legitimate to stay in businessCheck my highly rated credit report Mercadante- Don't try to use this platform to turn blame aroundOwn it and resolve it Regards, [redacted]
From: [redacted] Sent: Wednesday, July 16, 7:PM /> To: drteamSubject: Revdex.com Case # [redacted] RESPONSE Nouveau Pharoanique Incis an Art Consulting and Art & Architectural Services corporationWe have both private and institutional international clients In October of we were contracted for services by [redacted] for a $30,Florentine and Venetian stucco restoration, not remodeling of her loftOne floor of a story in lower ManhattanOur agreement stipulated that restoration services were to begin during the first week of November with completion by December 5, As Nouveau Pharoanique Incis not based in New York, we had to pre-arrange housing and transportation for the duration of the jobShe then asked us to meet with her and her insurance adjusterAt the request of Ms [redacted] , we prepared an appraisal and our proposal for restoration outlining the agreed upon services, materials and payment schedule for the adjuster, who told us at the meeting that he did not require this from usMs [redacted] paid a $deposit towards materials and services Following the adjuster's assessment the water leak and source of the damage proved to be more complexDue to the extenuating circumstances and the necessary time inherent to the extensive process of discovery and forensics related to these leaks and the susequent water damage; which included inspection by master plumbers, remediation, inspection of the other floors and so on to determine the liability and discover the source of the leak, neither the restoration nor any of the remodeling could beginIn this interim, Nouveau Pharoanique Incthen performed the following services at the written request of Ms [redacted] ADVOCATE: Research and investigation, including interviewing the other owners/tenants of the property in the process of discovery and forensics related to the source of the water leak and damage of her loftIncluding mediation and negotiationThis evidence was passed on to the advocate that she later engaged SUPERVISOR: Provided supervision and direction of forensic services performed by independent specialists, on -siteThis also included protecting the valuables of Ms [redacted] 's tenants who had moved out but had not yet moved their personal belongingsThis was done to safe guard the tenants personal effects and protect Ms [redacted] from any liabilityIn fact a second leak was discovered on one occasion by Nouveau Pharoanique who was present in the loft at the time of the occurrence CONSULTANT: provided architectural and design ideas, expertise and referrals of services related not only to the design of the restoration, but also to the remodeling and repair of her loftThis also included real estate services; referring a brokerage to advise on the options of sale and lease and legal referralsContractors were invited to give bids, referred by Nouveau Pharoanique Inc Nouveau Pharonique performed these services for days from October 17th through November 21st, on site at the Manhattan loftAll is documentedWe have over text messages from Ms[redacted] to my associate, at all hours of the day and night requesting his presence and expertise and which acknowledge in writing our contract; services, fees and scheduleShe stated in writing that we absolutely would be paid for these services and that she fully intended to proceed with the stucco restoration hoping by January to have received her settlementMs [redacted] received several emails from her neighbors praising our performance and assistanceWe were however, never compensated for our servicesShe also never acknowledged that she defaulted on our original contract, nor took any responsibility for our lossesHer last advocate, at the end of January of promised to include our final invoice his submission to her insurance companyThe advocate assured us that we would be paidLater he told us that he was unable to submit our invoice because he needed Ms [redacted] 's authorization, which she refused to provideWe lost income as we refused other contracts to accommodate her ,not to mention the expenses which we incurredShe should cease and desist and consider herself lucky that we have not prosecuted Please let me know if there is anything further I need to do to insure that this response is posted Thank you Sincerely Yours, [redacted] -- [redacted] Nouveau Pharoanique [redacted] This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint All Mr [redacted] accusations of my behavior make no senseTHIS BUSINESS HAS NO LICENSEThe only contract provided to me, from that company, was made up AFTER I asked them to leave my [redacted] loft with the keys behind and the door closedI want my keys, and I want my $for services never rendered I have proof of the [redacted] statement in an emailAsk [redacted] for proof of the signed contract, or a license to contract jobs in NYC, and you won't get oneWe never agreed on anything, except that $in stucco was to be ordered for a paint job that was yet to comeNeither the stucco nor the estimate for the job ever cameDuring that time they were pressuring me to put up $30,Think of how foolish and hungry they must be to ask a client for that amount with no apparent courseOnce it was clear that their intention was to use my apartment for an art exhibition project, and to provide rooming for their guests, I feared that they were never going to leave and instead end up squatting in my empty space as if it were theirsIt would cost me more in legal fees if I had to to rid them through NYC's court system I would appreciate [redacted] stick to the truth, return my money, and my keys immediatelyI am placing a police report, with witnesses, showing that after months of asking, their intention to keep my personal property, regarding my keys, is illegal Mercadante and partner have capable skills in writing up bogus contracts and responses to this claim, a persuasive command of the language, and use this facade to manipulate clients out of deposit moniesMay I ask, why does the company have no address, phone number or business cards? Because they are drifters winging it as a decorative consultant outfit without much work I own expensive real estate in NYC and Westchester County, NYThese are people who own debtI respect the financial responsibility of running a commercial enterprise and I keep my relationships legitimate to stay in businessCheck my highly rated credit report Mercadante- Don't try to use this platform to turn blame aroundOwn it and resolve it Regards, [redacted]
From: [redacted] Sent: Wednesday, July 16, 7:PM /> To: drteamSubject: Revdex.com Case # [redacted] RESPONSE Nouveau Pharoanique Incis an Art Consulting and Art & Architectural Services corporationWe have both private and institutional international clients In October of we were contracted for services by [redacted] for a $30,Florentine and Venetian stucco restoration, not remodeling of her loftOne floor of a story in lower ManhattanOur agreement stipulated that restoration services were to begin during the first week of November with completion by December 5, As Nouveau Pharoanique Incis not based in New York, we had to pre-arrange housing and transportation for the duration of the jobShe then asked us to meet with her and her insurance adjusterAt the request of Ms [redacted] , we prepared an appraisal and our proposal for restoration outlining the agreed upon services, materials and payment schedule for the adjuster, who told us at the meeting that he did not require this from usMs [redacted] paid a $deposit towards materials and services Following the adjuster's assessment the water leak and source of the damage proved to be more complexDue to the extenuating circumstances and the necessary time inherent to the extensive process of discovery and forensics related to these leaks and the susequent water damage; which included inspection by master plumbers, remediation, inspection of the other floors and so on to determine the liability and discover the source of the leak, neither the restoration nor any of the remodeling could beginIn this interim, Nouveau Pharoanique Incthen performed the following services at the written request of Ms [redacted] ADVOCATE: Research and investigation, including interviewing the other owners/tenants of the property in the process of discovery and forensics related to the source of the water leak and damage of her loftIncluding mediation and negotiationThis evidence was passed on to the advocate that she later engaged SUPERVISOR: Provided supervision and direction of forensic services performed by independent specialists, on -siteThis also included protecting the valuables of Ms [redacted] 's tenants who had moved out but had not yet moved their personal belongingsThis was done to safe guard the tenants personal effects and protect Ms [redacted] from any liabilityIn fact a second leak was discovered on one occasion by Nouveau Pharoanique who was present in the loft at the time of the occurrence CONSULTANT: provided architectural and design ideas, expertise and referrals of services related not only to the design of the restoration, but also to the remodeling and repair of her loftThis also included real estate services; referring a brokerage to advise on the options of sale and lease and legal referralsContractors were invited to give bids, referred by Nouveau Pharoanique Inc Nouveau Pharonique performed these services for days from October 17th through November 21st, on site at the Manhattan loftAll is documentedWe have over text messages from Ms[redacted] to my associate, at all hours of the day and night requesting his presence and expertise and which acknowledge in writing our contract; services, fees and scheduleShe stated in writing that we absolutely would be paid for these services and that she fully intended to proceed with the stucco restoration hoping by January to have received her settlementMs [redacted] received several emails from her neighbors praising our performance and assistanceWe were however, never compensated for our servicesShe also never acknowledged that she defaulted on our original contract, nor took any responsibility for our lossesHer last advocate, at the end of January of promised to include our final invoice his submission to her insurance companyThe advocate assured us that we would be paidLater he told us that he was unable to submit our invoice because he needed Ms [redacted] 's authorization, which she refused to provideWe lost income as we refused other contracts to accommodate her ,not to mention the expenses which we incurredShe should cease and desist and consider herself lucky that we have not prosecuted Please let me know if there is anything further I need to do to insure that this response is posted Thank you Sincerely Yours, [redacted] -- [redacted] Nouveau Pharoanique [redacted] This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed