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P & H Alarm Reviews (6)

Revdex.com,? ? In response to Ms [redacted] , she is incorrect in regards to her assessment of our servicesFirst and foremost there is no Free Demand offered on consumer claims which is what she placed with our officeOur free demand is only offered on commercial accounts for specific legal reasonsWe also sent her information explaining our program and nothing in that information offers a free demandShe is referring to our website for commercial businessIn addition, she was sent a confirmation that states her account was being workedAnd lastly, when my representative had spoken to her to confirm the payment being received, Ms [redacted] agreed to pay our fee and even asked if she could pay it in installments which we agreedSo to receive this complaint was certainly a surpriseWe have been in business for years and have always maintained an A+ rating with the Revdex.com and intend to keep it that wayPlease advise that this matter has been satisfied with your office with the Revdex.com.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Robert [redacted]

Complaint: [redacted] I am rejecting this response because: This response is absolutely FALSE!? I DID NOT agree to pay the fee and asked about the free demand, I was given some excuse as to why I was not eligible for that which did not go over well on the conversation.? I let the representative know I was beyond furious and NEVER agreed to installments, there was never ever any mention of installments.? They state I was provided the information, so I would like confirmation of this information where it is clearly laid out, I have gone through all my e-mails multiple times and never was this specified nor is there any agreement I signed off on that stated I would not be eligible for the free demand period.? Sincerely, Lizzette [redacted]

Revdex.com,? ? Ms [redacted] has failed to inform the Revdex.com that we also represented her other cleaning service business and have worked several accounts for her and she has never brought up anything about the free demand previouslyAs I stated in my previous communication, there is no free demand letter offered on consumer collection accountsThe bottom line is she placed an account with my office and the debtor got in touch with her because of our involvement and settled the accountWe are entitled to our fee and I am not going to address the "he said, she said" issue other than to tell you she spoke to a year employee of mine who said she agreed to pay the bill but needed to address it in paymentsShe obviously changed her mind or completely forgot that conversationI am sorry that Ms [redacted] is not happy with the results but most of our clients would thank us for our help in resolving their collection problemsThis concludes the issue as far as I can see and if Ms [redacted] would like to call me directly I would be happy to discuss this further in the hopes of resolving the issue amicablyI also assume this should conclude the Revdex.com's involvement here as wellPlease send me confirmation that we have responded accordingly and that your file is being closedThank you.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

Revdex.com, Ms*** has failed to inform the Revdex.com that we also represented her other cleaning service business and have worked several accounts for her and she has never brought up anything about the free demand previouslyAs I stated in my previous communication, there is no free demand letter offered on consumer collection accountsThe bottom line is she placed an account with my office and the debtor got in touch with her because of our involvement and settled the accountWe are entitled to our fee and I am not going to address the "he said, she said" issue other than to tell you she spoke to a year employee of mine who said she agreed to pay the bill but needed to address it in paymentsShe obviously changed her mind or completely forgot that conversationI am sorry that Ms*** is not happy with the results but most of our clients would thank us for our help in resolving their collection problemsThis concludes the issue as far as I can see and if Ms*** would like to call me directly I would be happy to discuss this further in the hopes of resolving the issue amicablyI also assume this should conclude the Revdex.com's involvement here as wellPlease send me confirmation that we have responded accordingly and that your file is being closedThank you.

Complaint: ***
I am rejecting this response because: This response is absolutely FALSE! I DID NOT agree to pay the fee and asked about the free demand, I was given some excuse as to why I was not eligible for that which did not go over well on the conversation. I let the representative know I was beyond furious and NEVER agreed to installments, there was never ever any mention of installments. They state I was provided the information, so I would like confirmation of this information where it is clearly laid out, I have gone through all my e-mails multiple times and never was this specified nor is there any agreement I signed off on that stated I would not be eligible for the free demand period.
Sincerely,
Lizzette ***

Revdex.com, In response to Ms***, she is incorrect in regards to her assessment of our servicesFirst and foremost there is no Free Demand offered on consumer claims which is what she placed with our officeOur free demand is only offered on commercial accounts for specific legal
reasonsWe also sent her information explaining our program and nothing in that information offers a free demandShe is referring to our website for commercial businessIn addition, she was sent a confirmation that states her account was being workedAnd lastly, when my representative had spoken to her to confirm the payment being received, Ms*** agreed to pay our fee and even asked if she could pay it in installments which we agreedSo to receive this complaint was certainly a surpriseWe have been in business for years and have always maintained an A+ rating with the Revdex.com and intend to keep it that wayPlease advise that this matter has been satisfied with your office with the Revdex.com. Robert ***

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Address: 14 Elm Street, Newmarket, New Hampshire, United States, 03857

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