A Mens wallet was ordered from a Dolce & Gabbana boutique in Las Vegas on or around 8***My sales rep said its supposed to arrive by Monday 8/**It is now 8/** and nothing has arrivedThe cost of item, as per my sales rep, is A boutique in NY has it listed at 295.00, which I believe is correct priceIt appears I was sold wrong style wallet, which I did not receive I texted my sales rep, Josephine, have not heard back as of yetMy credit card was charged for the item and I'm currently working with a NY boutique to purchase the correct style walletI need the purchase refunded, however, the boutique only issues store creditThe boutique in question is located at City Center in Las Vegas., I do not have their number available
I ordered a pair of sneakers on 12-*-for my wife so I could surprise her on her birthday 12/**/The company took my money on the *** of December $1,239.46, I had been in contact with customer care for a few days to make sure my order was delivered at least before Christmas due that I had not yet received a tracking number for my orderI was told on the *** of December that my order had been cancelledDolce and Gabbana RUINED CHRISTMAS FOR ME AND MY WIFE!!!! I want at least a phone call from the managers in charge of customer relationsIt is a shameIm still waiting for my money from themMy order number was ***
I ordered a pair of sneakers on 12-5-for my wife so I could surprise her on her birthday 12/26/The company took my money on the 10th of December $1,239.46, I had been in contact with customer care for a few days to make sure my order was delivered at least before Christmas due that I had not yet received a tracking number for my orderI was told on the 24th of December that my order had been cancelledDolce and Gabbana RUINED CHRISTMAS FOR ME AND MY WIFE!!!! I want at least a phone call from the managers in charge of customer relationsIt is a shameIm still waiting for my money from themMy order number was ***
I purchased a Mens t-shirt from their location on *** *** *** *** ** on or around 10/**My sales rep, Max, was supposed to ship item out today, 10/**, he was told to cancel via text on 10/**I was informed there is a no refund policy, however, the item has not been shipped and other stores have been happy to refund when there is a cancel made These stores, located in *** *** and New York, were both happy to cancel and refundThe *** *** store shipped the item and refunded when it was refused back..The New York store was able to cancel and refund prior to shipping as I am attempting to do hereThe correct size of the item in question, mens t-shirt, is being questioned as I have been given varying information as to what is the correct US size for LargeI was told it is or as Mens shirts tend to fit smaller, as per a Jina at the *** *** location in *** *** Center I elected to cancel this last purchase due to differing information on size and other
I placed an order on 12/**, order *** I was initially told order is coming from Italy, tracking number *** shows item delivered to a warehouse in Italy on 12/**, this is the last updateI was told today,1/*, by a Rae in customer service that there is some issue they were not aware of where orders are delivered to warehouse and not going out to customers She claimed to have no prior knowledge of the issue, only knew about it from other customers calling in about same matter This shows negligence as Dolce Gabbana customer service should know whats going on and in fact, it does not She also stated I needed to request a refund as apparently, they are not automatically issued as they should be, then replace the order...which makes no sense as I want the item and not a refund She said she would make a request to get the item with a manager who is never available to speak with, located in ItalyI know from past experience, this rep, Rae, is completel
A Mens wallet was ordered from a Dolce & Gabbana boutique in Las Vegas on or around 8***My sales rep said its supposed to arrive by Monday 8/**It is now 8/** and nothing has arrivedThe cost of item, as per my sales rep, is A boutique in NY has it listed at 295.00, which I believe is correct priceIt appears I was sold wrong style wallet, which I did not receive I texted my sales rep, Josephine, have not heard back as of yetMy credit card was charged for the item and I'm currently working with a NY boutique to purchase the correct style walletI need the purchase refunded, however, the boutique only issues store creditThe boutique in question is located at City Center in Las Vegas., I do not have their number available
I ordered a pair of sneakers on 12-*-for my wife so I could surprise her on her birthday 12/**/The company took my money on the *** of December $1,239.46, I had been in contact with customer care for a few days to make sure my order was delivered at least before Christmas due that I had not yet received a tracking number for my orderI was told on the *** of December that my order had been cancelledDolce and Gabbana RUINED CHRISTMAS FOR ME AND MY WIFE!!!! I want at least a phone call from the managers in charge of customer relationsIt is a shameIm still waiting for my money from themMy order number was ***
I ordered a pair of sneakers on 12-5-for my wife so I could surprise her on her birthday 12/26/The company took my money on the 10th of December $1,239.46, I had been in contact with customer care for a few days to make sure my order was delivered at least before Christmas due that I had not yet received a tracking number for my orderI was told on the 24th of December that my order had been cancelledDolce and Gabbana RUINED CHRISTMAS FOR ME AND MY WIFE!!!! I want at least a phone call from the managers in charge of customer relationsIt is a shameIm still waiting for my money from themMy order number was ***
I purchased a Mens t-shirt from their location on *** *** *** *** ** on or around 10/**My sales rep, Max, was supposed to ship item out today, 10/**, he was told to cancel via text on 10/**I was informed there is a no refund policy, however, the item has not been shipped and other stores have been happy to refund when there is a cancel made These stores, located in *** *** and New York, were both happy to cancel and refundThe *** *** store shipped the item and refunded when it was refused back..The New York store was able to cancel and refund prior to shipping as I am attempting to do hereThe correct size of the item in question, mens t-shirt, is being questioned as I have been given varying information as to what is the correct US size for LargeI was told it is or as Mens shirts tend to fit smaller, as per a Jina at the *** *** location in *** *** Center I elected to cancel this last purchase due to differing information on size and other
I placed an order on 12/**, order *** I was initially told order is coming from Italy, tracking number *** shows item delivered to a warehouse in Italy on 12/**, this is the last updateI was told today,1/*, by a Rae in customer service that there is some issue they were not aware of where orders are delivered to warehouse and not going out to customers She claimed to have no prior knowledge of the issue, only knew about it from other customers calling in about same matter This shows negligence as Dolce Gabbana customer service should know whats going on and in fact, it does not She also stated I needed to request a refund as apparently, they are not automatically issued as they should be, then replace the order...which makes no sense as I want the item and not a refund She said she would make a request to get the item with a manager who is never available to speak with, located in ItalyI know from past experience, this rep, Rae, is completel