Over two months ago, I sent an email requesting the end of my lease and then followed up with two more emails specifying that I had not received the standard 60-day-notice paperwork or the date of my leaseMy emails were not responded toI am now about to be charged fees for not notifying the complex within 60-days, despite the fact that I submitted requests well in advance of the required due-date, and I was not responded to or contacted to provide me with the needed information I have lived at this complex for nearly years, and there are definitely systemic management issues (though the maintenance staff is very very good)I probably would have moved out without complaint, but there have been serious issues now for years and with the threat of being charged fees that should not be assessed to me based on the negligence of the office staff, I am entering a formal complaint
Over two months ago, I sent an email requesting the end of my lease and then followed up with two more emails specifying that I had not received the standard 60-day-notice paperwork or the date of my leaseMy emails were not responded toI am now about to be charged fees for not notifying the complex within 60-days, despite the fact that I submitted requests well in advance of the required due-date, and I was not responded to or contacted to provide me with the needed information I have lived at this complex for nearly years, and there are definitely systemic management issues (though the maintenance staff is very very good)I probably would have moved out without complaint, but there have been serious issues now for years and with the threat of being charged fees that should not be assessed to me based on the negligence of the office staff, I am entering a formal complaint