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Pace IV Reviews (1)

[redacted] came to visit us at Midas 11\7\2014. His complaint about the car was there was smoke coming out from under the hood on the description was there was smoke coming from the back of the motor. Once the vehicle was inspected he was brought out to the car to examine the oil leak. Show...

and tell is what we like to do so the customer is aware of the problem and what we will need to do to repair the problem. With the vehicle raised in the air we showed Mr. [redacted] the oil leak coming of the back of the valve cover dripping on to the Exhaust manifold, we also showed him the puddle of oil that was on the top side of the motor once the car was down. The leak from the power steering from what was explained to me by phone, was pretty extreme to where he is losing power steering fluid within a very short period of time. Power steering does hold high pressure when steering. So when the car is on, it is leaking power steering fluid, also the leak is coming from the crossover tube that is mounted to the rack and pinion. Something of this nature we would have recommended a replacement of the part. Also the location of the power steering leak is about 2 1/2 feet away and underneath the exhaust manifold. The valve cover leak was dripping down onto the exhaust manifold which we specifically showed Mr. [redacted]. During any of our repairs we do a system check to make sure the repair was done correctly. During this time no leaks where seen besides the recommended oil pan gasket. I am sorry that Mr. [redacted] had another problem occur during or his trip to or in [redacted]. Mr. [redacted] also had this repair done with another shop and still had warranty on his repair.  We do believe and showed Mr. [redacted] that the repair was needed and was the issue at hand at that time.

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