Dear B.B.B.I went to this place of business as stated, I did not know it was only a used storeIf I had knowed it was a used store I would not have considered buying itI did try to get the men to take down my cabinate, I asked them they refusedO.Kno problemthey took my old refrigerator with out my consentI asked them to set my old one in back of my pick up truckThey were loading the one they broughtIn the meantime I left before them to see if I could find if they had a smaller oneShe told me she would get me oneShe didn't have one at timeMy old one run but wouldn't shut offWhen I got back home my old frig was goneI wanted to put my food in it and use it in the drive waySince they took my old frig I lost a lot of food, also I take insulin I don't know if its contaminated or noThey first said I gave my frig to them Why would I give two (2) strong men $frig? Also the policeman was for realThey have lied a hundred times, you may no believe meI would not lie I am a retired minister I know what a lie can do.I had to call her because she kept lying to meThe policeman asked them to bring it back and they told him they would for $the next dayI do not know the officers nameI hope you can read this
Dear Revdex.comHis complaint is totally untrue First of all we are a used appliance store There is not mistaken that since we have appliances from one year old to years old The customer knew the refrigerator he was purchasing was used and that is was too big for the space and said he would take care of that issue "no problem" My delivery men only remove appliances from the home that are coming back to the shop as haul aways If he didn't want them to take it the item would not of left the home at all It is untrue that he left and the refrigerator was gone The customer even tried to help load it He was told that we would find another refrigerator that would fit his space, which we did the same day.There is no need for our delivery guys to steal anything, we have contracts that bring in over a day The customer was aware of the no refund policy and signed the bottom of the sales ticket stating he understood this policy.There will be no refund We have both refrigerators here for him to pick up free of charge or he can pay the delivery fee to have them delivered back to his home
Mr. [redacted] did come into the store on November 5, 2015 to purchase a refrigerator. We are a used appliance store, he was never told the refrigerator he was looking at was new.Mr. [redacted] picked out the refrigerator stating he knew it was too big for the space but would take care of that...
issue and remove the cabinet above where it goes.When my delivery guys delivered the refrigerator he tried to get them to remove the cabinet from the kitchen which is against company policy for them to do.He also told the delivery men that he wanted the old refrigerator taken away because it no longer worked ([redacted] only purchases old working refrigerators). While the delvery men where at the customers home a call was made to the store by Mr. [redacted] about the refrigerator being too big. At that time, he was told that we would look for another refrigerator to replace it with that was smaller and he agreed. We have his refrigerator that he purchased and his old refrigerator here at the store. He was told we would bring the old refrigerator back to him however he would need to pay another delivery charge. In the meantime the customer has made several phone calls into the store accusing the delivery men of stealing the refrigerator. He also had a gentleman call the store claiming to be a police officer that was ordering us to bring his refrigerator back. The office would not identify himself nor give us a badge number. He was told that this was a civil matter and he could not order us to do anything.
Dear B.B.B.I went to this place of business as stated, I did not know it was only a used storeIf I had knowed it was a used store I would not have considered buying itI did try to get the men to take down my cabinate, I asked them they refusedO.Kno problemthey took my old refrigerator with out my consentI asked them to set my old one in back of my pick up truckThey were loading the one they broughtIn the meantime I left before them to see if I could find if they had a smaller oneShe told me she would get me oneShe didn't have one at timeMy old one run but wouldn't shut offWhen I got back home my old frig was goneI wanted to put my food in it and use it in the drive waySince they took my old frig I lost a lot of food, also I take insulin I don't know if its contaminated or noThey first said I gave my frig to them Why would I give two (2) strong men $frig? Also the policeman was for realThey have lied a hundred times, you may no believe meI would not lie I am a retired minister I know what a lie can do.I had to call her because she kept lying to meThe policeman asked them to bring it back and they told him they would for $the next dayI do not know the officers nameI hope you can read this
Dear Revdex.comHis complaint is totally untrue First of all we are a used appliance store There is not mistaken that since we have appliances from one year old to years old The customer knew the refrigerator he was purchasing was used and that is was too big for the space and said he would take care of that issue "no problem" My delivery men only remove appliances from the home that are coming back to the shop as haul aways If he didn't want them to take it the item would not of left the home at all It is untrue that he left and the refrigerator was gone The customer even tried to help load it He was told that we would find another refrigerator that would fit his space, which we did the same day.There is no need for our delivery guys to steal anything, we have contracts that bring in over a day The customer was aware of the no refund policy and signed the bottom of the sales ticket stating he understood this policy.There will be no refund We have both refrigerators here for him to pick up free of charge or he can pay the delivery fee to have them delivered back to his home
Mr. [redacted] did come into the store on November 5, 2015 to purchase a refrigerator. We are a used appliance store, he was never told the refrigerator he was looking at was new.Mr. [redacted] picked out the refrigerator stating he knew it was too big for the space but would take care of that...
issue and remove the cabinet above where it goes.When my delivery guys delivered the refrigerator he tried to get them to remove the cabinet from the kitchen which is against company policy for them to do.He also told the delivery men that he wanted the old refrigerator taken away because it no longer worked ([redacted] only purchases old working refrigerators). While the delvery men where at the customers home a call was made to the store by Mr. [redacted] about the refrigerator being too big. At that time, he was told that we would look for another refrigerator to replace it with that was smaller and he agreed. We have his refrigerator that he purchased and his old refrigerator here at the store. He was told we would bring the old refrigerator back to him however he would need to pay another delivery charge. In the meantime the customer has made several phone calls into the store accusing the delivery men of stealing the refrigerator. He also had a gentleman call the store claiming to be a police officer that was ordering us to bring his refrigerator back. The office would not identify himself nor give us a badge number. He was told that this was a civil matter and he could not order us to do anything.