Pace Shave

Tell us why here... Dear Mr***, I sincerely apologize for any inconveniences this unauthorized transaction may have caused youWe have reviewed our transactions on the purchase date of 02/16/According to my research, we were not able to locate an order in your name but did
locate an order in the of amount of that was flagged in our system as suspiciousUpon further review of the order at the time, we cancelled and refunded the order as it was determined to be fraudulent. I can ensure you we at Pace Shave work diligently with our partner’s to try to prevent fraudulent ordersPlease do not hesitate to contact us if we can be of any further assistance

Hello, I have the located the order and we did determine it was a fraudulent orderWe immediately cancelled the order and refunded the amount to the card in question The shipping address is to Hidalgo, Texas We have attached the communication with Mr*** for your review. Let me know, if we can be of any further assistance. Thank you, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[That is the amount that was taken out of my account. However, it was taken out of my bank on 2/20/18. Was the card ending in [redacted]? How can I get more info about this order, what details do you need from me so I can find out where this order was supposed to ship to. I need this info so that I can pinpoint where my card info could have been stolen so that way I can see if it was a place I go to regularly and a police report can be filed.
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Regards,
[redacted]