Pacific Air Comfort Inc

Dear Good People at Revdex.com, This email is to inform you that I have just recently received an email from Pacific Air ComfortThe letter promises to refund the disputed fee and to re-evaluate their misleading advertising I thank you for for your assistance and for your effectiveness on
this matter Sincerely, Nathan C***

Good Morning,
Thank you for taking the time
to communicate to us why our service did not meet your expectationsWe have
every desire to address your needs and provide the best solution available.
Yes, we do offer free
estimates on new systems and duct cleanings through our sales departmentWe
apologize our commercial led you to believe something differentWe
unfortunately do not have the ability to send out our service techs free of
charge to diagnose issues, quote repairs, or partsTypically we charge a $
diagnostic fee or “service call” feeOnce we install the part, we re-reimburse
the $by discounting the final bill the diagnostic fee
We are happy to reimburse the
$diagnostic fee and feel another HVAC company may be better fit to
accommodate your specific needs
Please accept our sincerest
apology for the misunderstanding and any inconvenience we may have caused you
In addition, we will further evaluate how we can prevent this problem from
occurring again in the future
Please let us know if you
have any questions
Jaci
M***
Customer
Service Specialist
Pacific Air
Comfort, Inc
***
office:
(541)672-