This is the complaint I was thinking it was [redacted] purchased two silencers through the liquidation sale of "Shadow Ops" on 3/30/Shadow Ops was a Fire arm and Fire Arm Suppressor Company that Pacific Auction Company was asked to liquidate by the investment company that owned all the assets and under the supervision of the ATF, the FBI, The IRS, the Colorado Attorney Generals Office and a host of secondary creditors Pacific Auction Company was contracted to conduct the Auction online with Proxy Bid to sell the Fire Arms and The Investment Group the legal owners of the now defunct Shadow Ops FirearmsWe were the intermediary for all fire arms sales using the FFL (Federal Fire Arms License) for Pacific Auction CompaniesThis License only allows us to ship Fire Arms not Suppressors (Gun Silencers)The Shadow Ops investment group retained a third party vendor with a Class III FFL to ship the Suppressors only to states where they could be legally sold The auction took place, funds were collected, all Firearms and Suppressors were shipped out to an FFL licensee designated by the purchaser to see that proper background checks and all Federal, State, and Local laws were up heldEvery item sold through Pacific Auction Company was shipped out within three weeks of the sale date [redacted] chosen FFL never picked up the item and it was subsequently shipped back to the Shadow Ops Level FFLPacific Auction Company collected the funds Disbursed them to all legal creditors The Shadow Ops Investment Group continued to operate for approximately to days after the AuctionWe were in contact with [redacted] when he (apparently) did not receive his two suppressors that had been returnedWe repeatedly told him to dispute his charges through his Credit Card Company because we had no way of knowing if The Shadow Ops level FFL re-sent them to him since we had paid them for all consignments and they were no longer a contactable entity Our staff even encouraged him to file a complaint with the Colorado Attorney Generals Office to see if they could intercede on his behalf with the new Owners of Shadow Ops or the Level FFL neither of which we had any power over since paying them for every consignmentPacific Auction Company at this point did not know if [redacted] issue was an isolated one or if more problems existed in the suppressor sale than we currently knew about [redacted] took to social media to claim many different things up to and including that Pacific Auction Company was in collusion with Shadow ops and that he was speaking with an FBI investigator about us Late November of we had had no contact or further complaints about items "not received" from the Level FFL or any other Auction Customer who had Purchased from the Shadow Ops Liquidation saleWe had also not been questioned by any Federal, State or Local law enforcement agency so we felt comfortable issuing [redacted] a full refund for the (see picture of check dated 11/30/2015) The check was voided when we realized [redacted] had again taken to social media (Shadow Ops Angry Customer Facebook page) claiming we were under investigation for criminal wrong doingThat gets us to our Facebook account where I received a message 6/26/that he was flying in to Denver " I will be flying out Wednesday morning to sign charges and filing a civil claim with the lawyer I retained in ColoradoThe detective said he was stopping out to talk to you to respectfully ask to refund my companies money as a courtesy to us before having to flyI told you I would not stop until your company seen it's day in court."(Direct quote from the message he sent us on the Pacific Auction Company Facebook Website) [redacted] is probably owed a refundWe have no way of knowing for sure if he ever received his Suppressors(Gun Silencers) from the level FFLWe have paid the Legal owners and creditors on time and in full for all items consigned to Pacific Auction CompanyWe would be happy to re-write a check to [redacted] for the full $knowing this is a direct loss to Pacific Auction Company but we will need a letter from him retracting any and all of his Misleading statements that we may publicize on the same social media outlets he used to try and undermine our credibility and weaken our business We realize that refunding a customer for some things not under your direct control is the cost of doing business however we are not prepared to do this and then have him continue his accusations in any public forum Thank you [redacted] ***
***, please thank [redacted] for his prompt response [redacted] states that he has retained an attorney which means he is represented and all of his communications should go through his attorneyWe would be happy to clarify our position through his chosen legal representationTThank you
This is the complaint I was thinking it was [redacted] purchased two silencers through the liquidation sale of "Shadow Ops" on 3/30/Shadow Ops was a Fire arm and Fire Arm Suppressor Company that Pacific Auction Company was asked to liquidate by the investment company that owned all the assets and under the supervision of the ATF, the FBI, The IRS, the Colorado Attorney Generals Office and a host of secondary creditors Pacific Auction Company was contracted to conduct the Auction online with Proxy Bid to sell the Fire Arms and The Investment Group the legal owners of the now defunct Shadow Ops FirearmsWe were the intermediary for all fire arms sales using the FFL (Federal Fire Arms License) for Pacific Auction CompaniesThis License only allows us to ship Fire Arms not Suppressors (Gun Silencers)The Shadow Ops investment group retained a third party vendor with a Class III FFL to ship the Suppressors only to states where they could be legally sold The auction took place, funds were collected, all Firearms and Suppressors were shipped out to an FFL licensee designated by the purchaser to see that proper background checks and all Federal, State, and Local laws were up heldEvery item sold through Pacific Auction Company was shipped out within three weeks of the sale date [redacted] chosen FFL never picked up the item and it was subsequently shipped back to the Shadow Ops Level FFLPacific Auction Company collected the funds Disbursed them to all legal creditors The Shadow Ops Investment Group continued to operate for approximately to days after the AuctionWe were in contact with [redacted] when he (apparently) did not receive his two suppressors that had been returnedWe repeatedly told him to dispute his charges through his Credit Card Company because we had no way of knowing if The Shadow Ops level FFL re-sent them to him since we had paid them for all consignments and they were no longer a contactable entity Our staff even encouraged him to file a complaint with the Colorado Attorney Generals Office to see if they could intercede on his behalf with the new Owners of Shadow Ops or the Level FFL neither of which we had any power over since paying them for every consignmentPacific Auction Company at this point did not know if [redacted] issue was an isolated one or if more problems existed in the suppressor sale than we currently knew about [redacted] took to social media to claim many different things up to and including that Pacific Auction Company was in collusion with Shadow ops and that he was speaking with an FBI investigator about us Late November of we had had no contact or further complaints about items "not received" from the Level FFL or any other Auction Customer who had Purchased from the Shadow Ops Liquidation saleWe had also not been questioned by any Federal, State or Local law enforcement agency so we felt comfortable issuing [redacted] a full refund for the (see picture of check dated 11/30/2015) The check was voided when we realized [redacted] had again taken to social media (Shadow Ops Angry Customer Facebook page) claiming we were under investigation for criminal wrong doingThat gets us to our Facebook account where I received a message 6/26/that he was flying in to Denver " I will be flying out Wednesday morning to sign charges and filing a civil claim with the lawyer I retained in ColoradoThe detective said he was stopping out to talk to you to respectfully ask to refund my companies money as a courtesy to us before having to flyI told you I would not stop until your company seen it's day in court."(Direct quote from the message he sent us on the Pacific Auction Company Facebook Website) [redacted] is probably owed a refundWe have no way of knowing for sure if he ever received his Suppressors(Gun Silencers) from the level FFLWe have paid the Legal owners and creditors on time and in full for all items consigned to Pacific Auction CompanyWe would be happy to re-write a check to [redacted] for the full $knowing this is a direct loss to Pacific Auction Company but we will need a letter from him retracting any and all of his Misleading statements that we may publicize on the same social media outlets he used to try and undermine our credibility and weaken our business We realize that refunding a customer for some things not under your direct control is the cost of doing business however we are not prepared to do this and then have him continue his accusations in any public forum Thank you [redacted] ***
***, please thank [redacted] for his prompt response [redacted] states that he has retained an attorney which means he is represented and all of his communications should go through his attorneyWe would be happy to clarify our position through his chosen legal representationTThank you