I am writing in response to the complaint filed by [redacted] Mr [redacted] contacted us directly for a refund on or about March 21, and we issued the refundThe check was issued on March 28, and has been cashed by Mr [redacted] (copy enclosed)We have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected.Thank You,Customer Service
Dear Sir or Madam:I am writing in response to the complaint filed by [redacted] ***We have issued a refund checkWe have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected.Thank You,Customer Service
As stated on our offer, orders may take up to weeks to processWe have, however, issued a full refund and removed this individual from all future mailings
This individual has been removed from the mailing listIt is also stated on the mailer that no action needs to be taken if they do not wish to make a purchaseCustomers are free to do nothing at all or to write us and ask to be removed from future mailings, which we have done in this situationWe apologize for any inconvenience
I am writing in response to the complaint filed by [redacted] We were only able to verify two payments from Ms [redacted] in the amounts of $and $and we have issued refund checks for those amounts, and we have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected
March 27, [redacted] Revdex.com Viewridge Avenue San Diego, CA 858.496.2141Complaint No [redacted] – [redacted] I am writing in response to the complaint filed by [redacted] We are sorry the magazine was never receivedWe were never notified by the clearing house that the order could not be filledNevertheless, we have issued a full refund and the check will arrive directly from the bank within five to fourteen business days.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.We have removed the name from our databaseOur customers’ concerns and yours are respected.Thank You,Customer Service Pacific Magazine Billing
Re: [redacted] Dear Ms [redacted] :I am writing in response to the complaint filed by [redacted] We were unable to locate Ms [redacted] ’s order, nor a payment, however, we have issued a refund as a courtesy in the amount of $and we have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected.Thank You,Customer Service Publishers Periodical Servicecc; [redacted] Family [redacted] J [redacted] , PA ***
We recently received a message from you (San Diego Revdex.com) that the case was closed with no response We did received a refund from Pacific Billing which was good, however, in the same mail received another bogus bill for the same amount[redacted]
A full refund has been processed for Ms***Our mailing material states that we are a third party and our orders may take up to weeks to processWe apologize for any confusion or inconvenienceShe will also be removed from all future mailings
I have just received through U.Smail, material from Pacific Magazine Billing that at first, appears to be a bill It is for a magazine subscription to National Geographic The 3.75" x 8.5" paper is deceiving, and although not an actual bill, it is obvious that the company has made the concerted effort to graphically design the magazine offer as a bill seeking payment After close examination, there is clarification with the following statement at the
I have attached a portion of Mrs [redacted] Customer history showing that she has been removed from our mailing listsWe apologize for any inconvenience
February 11, 5pt;"> [redacted] Revdex.com of San Diego Viewridge Ave., #San Diego, CA 858-496-Re: [redacted] Dear [redacted] I an writing in response to the complaint filed by Margaret ThorntonWe cannot find any record that [redacted] paid our company for a subscriptionWe will gladly refund [redacted] if she can provide us with a copy of the front and back of cancelled check and we can determine that we cashed the checkThe mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participateOur customers’ concerns and yours are respectedThank You, Customer Service [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedTo whom it may concern: Yesterday I received a check from Pacific Magazine for $ This is the refund that I requestedThanks for your time and effortI consider this manner closed.THANKS [redacted] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Re: [redacted] Dear Sir or Madam: I am writing in response to the complaint filed by [redacted] We have issued a refund check for $99.95, which is the full subscription amount and we have removed the name and address from the mailing listThe mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respectedThank You,Customer Service
They said they were collecting payment for Guideposts magazine I sent in $ the next month I received another bill for the same amount I investigated and discovered they were not from guideposts I have called them, written letters, and they will not return my money
Dear Ms [redacted] :I am writing in response to the complaint filed by [redacted] We did not receive your first letterWe have removed the name and address from the mailing listA fullrefund for TV guide has also been issued.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only formagazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice,that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check "No Thank You", if the recipient does not wish to participate.Our customers' concerns and yours are respected
I am writing in response to the complaint filed by [redacted] Mr [redacted] contacted us directly for a refund on or about March 21, and we issued the refundThe check was issued on March 28, and has been cashed by Mr [redacted] (copy enclosed)We have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected.Thank You,Customer Service
Dear Sir or Madam:I am writing in response to the complaint filed by [redacted] ***We have issued a refund checkWe have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected.Thank You,Customer Service
As stated on our offer, orders may take up to weeks to processWe have, however, issued a full refund and removed this individual from all future mailings
This individual has been removed from the mailing listIt is also stated on the mailer that no action needs to be taken if they do not wish to make a purchaseCustomers are free to do nothing at all or to write us and ask to be removed from future mailings, which we have done in this situationWe apologize for any inconvenience
I am writing in response to the complaint filed by [redacted] We were only able to verify two payments from Ms [redacted] in the amounts of $and $and we have issued refund checks for those amounts, and we have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected
March 27, [redacted] Revdex.com Viewridge Avenue San Diego, CA 858.496.2141Complaint No [redacted] – [redacted] I am writing in response to the complaint filed by [redacted] We are sorry the magazine was never receivedWe were never notified by the clearing house that the order could not be filledNevertheless, we have issued a full refund and the check will arrive directly from the bank within five to fourteen business days.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.We have removed the name from our databaseOur customers’ concerns and yours are respected.Thank You,Customer Service Pacific Magazine Billing
I have attached customer history to show that Mr [redacted] has been removed from future mailing listsWe apologize for any inconvenience
Re: [redacted] Dear Ms [redacted] :I am writing in response to the complaint filed by [redacted] We were unable to locate Ms [redacted] ’s order, nor a payment, however, we have issued a refund as a courtesy in the amount of $and we have removed the name and address from the mailing list.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respected.Thank You,Customer Service Publishers Periodical Servicecc; [redacted] Family [redacted] J [redacted] , PA ***
We recently received a message from you (San Diego Revdex.com) that the case was closed with no response We did received a refund from Pacific Billing which was good, however, in the same mail received another bogus bill for the same amount[redacted]
A full refund has been issuedPlease see attached
A full refund has been processed for Ms***Our mailing material states that we are a third party and our orders may take up to weeks to processWe apologize for any confusion or inconvenienceShe will also be removed from all future mailings
I have just received through U.Smail, material from Pacific Magazine Billing that at first, appears to be a bill It is for a magazine subscription to National Geographic The 3.75" x 8.5" paper is deceiving, and although not an actual bill, it is obvious that the company has made the concerted effort to graphically design the magazine offer as a bill seeking payment After close examination, there is clarification with the following statement at the
I have attached a portion of Mrs [redacted] Customer history showing that she has been removed from our mailing listsWe apologize for any inconvenience
February 11, 5pt;"> [redacted] Revdex.com of San Diego Viewridge Ave., #San Diego, CA 858-496-Re: [redacted] Dear [redacted] I an writing in response to the complaint filed by Margaret ThorntonWe cannot find any record that [redacted] paid our company for a subscriptionWe will gladly refund [redacted] if she can provide us with a copy of the front and back of cancelled check and we can determine that we cashed the checkThe mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participateOur customers’ concerns and yours are respectedThank You, Customer Service [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedTo whom it may concern: Yesterday I received a check from Pacific Magazine for $ This is the refund that I requestedThanks for your time and effortI consider this manner closed.THANKS [redacted] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Re: [redacted] Dear Sir or Madam: I am writing in response to the complaint filed by [redacted] We have issued a refund check for $99.95, which is the full subscription amount and we have removed the name and address from the mailing listThe mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only for magazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice, that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check “No Thank You”, if the recipient does not wish to participate.Our customers’ concerns and yours are respectedThank You,Customer Service
They said they were collecting payment for Guideposts magazine I sent in $ the next month I received another bill for the same amount I investigated and discovered they were not from guideposts I have called them, written letters, and they will not return my money
Full refund issued and confirmation receipt attachedWe have removed this individual from further mailings
Dear Ms [redacted] :I am writing in response to the complaint filed by [redacted] We did not receive your first letterWe have removed the name and address from the mailing listA fullrefund for TV guide has also been issued.The mail piece received is just a subscription offer for a magazineIt is not a bill or renewal bill, it is simply an offer and can be discarded if the recipient does not wish to subscribeWe offer new subscriptions and extensions to current subscriptions only formagazines that allow independent agent sales through various magazine clearinghousesThe back of the offer explains the offer and that we are an independent magazine clearinghouse agentThe mail piece states that because we are an independent agent, we do not necessarily have a direct relationship with the publishers or publications that we offerWe have a relationship with the clearinghouses that process our ordersThe coupon also states that the offer received is a magazine subscription offer not a bill or invoice,that the recipient is under no obligation to either buy a magazine or renew one and there is also a box to check "No Thank You", if the recipient does not wish to participate.Our customers' concerns and yours are respected