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Pacific Medical Collections, Inc.

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Pacific Medical Collections, Inc. Reviews (5)

*** *** Agency has no such accountPACIFIC MEDICAL ***S does show such party and accountThe Collector's notes indicate the Complainant requested another *** Notice, and since had already been sent with no response, we would not send another
If a
DETAILED BILLING/ITEMIZED STATEMENT from *** is what Complainant is actually requesting, then a signed written request by the patient and/or legal representative, is requiredIn order to obtain documents containing Personal/Medical Information, this layer of security ensures confidential information is not provided to the wrong party.We show no such written request on fileOnce this received & verified we will obtain the requested information and mail it to the requested addressThis may be faxed or mailed to our office

I received a call from someone named Michelle S[redacted] from this collection Agency. Oh my gosh. She demanded me to pay or go to the office to settle my bill. I asked her if she can mail me the statement and she said "NO" the company exhausted all its effort reaching out to me. I tried to explain that I moved to different places and she kept on saying that they did not receive a return mail so I must have received the mail but never response. I told her if you don't send me the statement that's fine but I am not going to pay you without seeing the statement. I believe this person desperately need money. I hope you get from other people not me. I will pay you if you mail me the statement. Thanks!

Dear Ms. [redacted] 
Thank you for the opportunity to respond to this complaint #[redacted]:
Pacific Medical received a phone call from Ms. [redacted] on 11/25/15 & 11/30/15, stating these were not her debts. She stated she would submit...

a written letter of dispute, however to date we have not received such.  
We have contacted our client - [redacted], who states that Ms. [redacted] also contacted them on 11/30/15 and stated her dispute.  They were in the process of looking into the matter.
[redacted] has asked to delete any reference to the [redacted] address and any phone numbers we may have for  the  Ms. [redacted] in Utah.
We have recalled the accounts from [redacted] in Utah.  
Pacific Medical IS NOT a credit reporting agency and has not reported to any of the credit bureaus.
[redacted] is continuing to investigate this matter.
Please contact me if you would care to discuss this further.
Respectfully,
T H B[redacted]
Pacific Medical Collections, Inc.
[redacted]

Hi [redacted], Thank you for speaking with me today and updating our contact information. Regarding complaint #[redacted] - [redacted]               As per our telephone conversation, Pacific Medical Collections, Inc. has no such...

account(s) for a                                              [redacted] at the listed address.                If Mr. [redacted] could furnish us a notice or correspondence from this agency, we will be happy               to review this further. Thank you! -- T * B[redacted]Pacific Medical Collections, Inc.[redacted]This is an attempt to collect a debt. Any information obtained maybe used for that purpose.

My experience with PMC was similar. They call and demand money with no • verification • of who they are or why I owe. I asked for statements to be sent. They could have been some it scamming Seniors.
They insisted statements were sent. "well, somebody at your house got them 'cause they were sent.". ??? It took them months to finally send "statements" which was a sentence with no details.
Their language... "Jenny [redacted]"... must have thought her bullying techniques would help, but she only hindered it.
I understand this is a collection business, and these guys are going about it the wrong way. They don't understand that I need a detailed statement of what they're trying to collect. All they had to do was send the statement requiring a signature which would settle the issue. My guess is previous statements were never sent.
She was so exhaustingly irrational. It was like talking to a wall.
Jenny [redacted]: go to college. Learn some self-respect.
My experience with this company made me so embarrassed that they treat people in Hawaii like that. They turned what is supposed to be simple business into schoolyard bullying. I cannot believe that their client would validate this company's tactics. Horrible.

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